To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Case Worker
Storyteller Children's Center
01.2023 - Current
Documented progress in treatment plans, educational, and recreational activities and maintained updated case records for 7 children at once.
Maintained high level of client confidentiality, following strict guidelines, and recommendations.
Created treatment or service plan meeting each client's individualized needs.
Determined eligibility and suitability for programs by performing client intake interviews and bio-psycho-social assessments.
Offered support and direction to families and coordinated with court system and other community agencies for treatment.
Implemented evidence-based practices in casework interventions, enhancing overall effectiveness of service delivery.
Lead Teacher
Storyteller Children's Center
01.2023 - Current
Guided teaching aides in classroom management, leading by example and thoroughly answering questions.
Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
Increased student involvement in program offerings through strategic redesign of program processes and methods.
Planned and implemented different daily activities to enhance overall development and growth of every student.
Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
Promoted sensory development by providing access to different textures.
Maintained accurate records of each child's progress throughout the year using various documentation methods such as portfolios or tracking sheets.
Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.
Assistant Store Manager
Homegoods
01.2022 - 01.2023
Processed payments for credit and debit cards and returned proper change for cash transactions.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Assistant Office and Events Manager
UCSB Ticket Office
06.2021 - 03.2022
Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
Managed administrative logistics of events planning, event booking, and event promotions.
Increased client satisfaction by delivering tailored events that met their unique objectives and preferences.
Ensured smooth event transition with thorough pre-event walk-throughs and detailed day-of coordination efforts.
Interacted with customers by phone, email, or in-person to provide information.
Delivered clerical support by handling range of routine and special requirements.
Created purchase orders and tracked invoices to avoid missed or delayed shipments.
Assisted with budgeting and financial management to keep office operating within budget.
Streamlined communication between departments for better collaboration and increased productivity.
Education
Bachelor of Arts - Linguistics And Education
UC Santa Barbara
Santa Barbara, CA
06.2024
Skills
Case Information Confidentiality
Records Management
Interpersonal and Written Communication
Proficient in Microsoft Office Applications
Time management
Active listening
Multitasking abilities
Team Supervision
Staff Management
Customer Service
Classroom Management
Lesson Planning
Certification
Infant and adult CPR Certified - August 2023 - August 2025