Lauren Armstrong
Powell,OH
Summary
Ambitious Human Resources Intern pursuing Bachelor of Business Administration in Strategic Leadership and Management trained to coordinate, execute and deliver HR programs related to recruitment, benefits, workers compensation and other HR projects and processes. Demonstrates solid analytical, problem-solving and presentation skills to foster excellent relationships and credibility at all levels of organization. Self-motivated, driven and displays initiative to prioritize tasks and handle numerous assignments simultaneously. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
2
2
years of professional experience
Work History
Server
Kinsale Golf And Fitness Club
2023.03 - Current
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Consistently met or exceeded performance goals related to sales targets, member satisfaction ratings, and order accuracy.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied members.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Carryout/Server/Cashier Team Lead
Bob Evans Restaurant
2021.09 - 2023.02
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Used POS system to enter orders, process payments and issue receipts.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
BBA - Strategic Leadership And Management
Ohio University
Athens, OH05.2026
Skills
- Adaptable and Flexible
- Conflict and Complaint Resolution
- Decision-Making
- Exceptional customer service
- Hospitality service expertise
- Organizational Skills
- Regulatory Compliance
- Relationship Building
- Supervision and leadership
- Task Prioritization
- Team Leadership
- Teamwork and Collaboration
VOLUNTEER EXPIERENCE
Butterfly Guild of Nationwide Children’s Hospital| Dublin, OH
May 2022 to Present
- Facilitated a welcoming and warm invitation to guests as they entered Memorial Tournament
Timeline
Server
Kinsale Golf And Fitness Club
2023.03 - Current
Carryout/Server/Cashier Team Lead
Bob Evans Restaurant
2021.09 - 2023.02
BBA - Strategic Leadership And Management
Ohio University
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