Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Lauren Ashby

Greenwood,IN

Summary

Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Medical Assistant

Franciscan Physician Network
03.2025 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Prepared lab specimens for diagnostic evaluation.

Medical Assistant

Community Heart and Vascular
03.2024 - 10.2024
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.

Medical Assistant III / Quality Super User

IU Health Physicians
05.2021 - 12.2023
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.

Administrative Assistant

Pike Medical Consultants
01.2021 - 07.2021
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Education

Associate of Applied Science - Medical Assisting

Ivy Tech Community College of Indiana
Lawrence, IN
05-2021

High School Diploma -

Avon High School
Avon
05-2018

Skills

  • Understanding of HIPAA standards
  • Scheduling efficiency
  • Proficient in medical terminology
  • EMR/EHR system utilization
  • Patient care management
  • Healthcare documentation practices
  • Patient-centered care
  • Specimen handling skills
  • Consistent team contributor
  • CPR
  • Vaccine administration
  • Venipuncture proficiency
  • Strong ethical standards

Accomplishments

  • Recognized for outstanding dedication to patient care.
  • Achieved 85% patient compliance through effectively helping with quality metrics.

Certification

  • CMA - Certified Medical Assistant
  • CPR certification

Timeline

Medical Assistant

Franciscan Physician Network
03.2025 - Current

Medical Assistant

Community Heart and Vascular
03.2024 - 10.2024

Medical Assistant III / Quality Super User

IU Health Physicians
05.2021 - 12.2023

Administrative Assistant

Pike Medical Consultants
01.2021 - 07.2021

Associate of Applied Science - Medical Assisting

Ivy Tech Community College of Indiana

High School Diploma -

Avon High School

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