LAUREN BELLAROSA
Barkhamsted,CT
Summary
Dynamic professional specializing in dog breed knowledge and pedigree analysis, with a strong focus on quality assurance. Proven track record of enhancing customer experiences through engaging content creation and attention to detail. Demonstrated leadership and problem-solving skills have led to significant improvements in process efficiency and effective team collaboration. Core competencies include photography, image and video editing, communication, and team management.
Overview
17
17
years of professional experience
Work History
Profile Approval; Breeder Service Team
PuppySpot Group, LLC
Remote
06.2021 - 01.2025
- Approve, write, design and edit puppy profiles.
- Edit and proofread for accuracy, clarity, grammar, syntax and typos.
- Review and edit photos and videos using Photopea and Movavi.
- Maintain quality assurance of website content.
- Be knowledgeable in all characteristics of various dog breeds, including health and cosmetic related issues, temperament, size, care, etc.
- Research pedigrees, titles, awards, and health certifications.
- Establish effective communication systems throughout the organization and with breeders to ensure transparency and collaboration at all levels.
- Identify areas of improvement within existing processes and propose solutions.
- Foster an environment of trust, respect, collaboration, innovation and creativity within the company culture.
- Assist in employee training, direct and supervise employees in various tasks.
- Assist with social media by responding to consumers and providing content to post.
- Cultivate relationships with breeders through excellent customer service.
- Handle specific areas of reporting within assigned department.
Manager
Puppy Love, LLC
Danbury, CT
04.2010 - 12.2020
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
- Direct and supervise employees in various tasks
- Assist in training employees and assigning duties
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods
- Stock and reorder inventory
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised
- Plan budgets, authorize payments and merchandise returns
- Assist in additional work activities such as cleaning, organizing shelves, displays and selling merchandise
- Feed and water animals, and clean and disinfect pens and yards
- Examine animals in order to detect symptoms of illness or injury
- Treat minor injuries and ailments, and contact veterinarians in order to obtain treatment for animals with serious illnesses or injuries
- Assist veterinarians in administering vaccinations and additional care to protect animals from diseases
- Guide potential owners of what dog breeds would be suitable for them based on their lifestyle, the breed's exercise requirements, training, size, activity level, grooming requirements, etc
- Be knowledgeable in all characteristics of various dog breeds and be able to answer all questions regarding their temperament, care, etc
- Communicate regularly with breeders and veterinarians
- Design, build, and maintain company websites via Wordpress using content creation tools, management tools, and digital media
- Write, design, and edit company website and social media content
- Take and edit professional photos of puppies and then upload photos to company websites and social media platforms
Photography Technician & Sales Associate
CVS Pharmacy
East Hampton, CT
04.2008 - 02.2011
- Develop, Edit and Print Photos from negatives
- Maintain photo equipment and kiosks
- Manage online and in-store digital photo orders
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Greet customers entering establishments
- Process merchandise returns and exchanges
- Stock shelves, and mark prices on shelves and items
Education
Small Business & Entrepreneurial Management -
WESTERN CONNECTICUT STATE UNIVERSITY
Danbury, CT05.2013
High School Diploma -
BACON ACADEMY
Colchester, CT06.2009
Skills
- Extensive knowledge and familiarity with many different breeds of dogs as well as other animals
- Experience with breeders, veterinarians veterinary medicine and pedigree analysis
- Photography Skills, Image Editing, Video Editing
- Customer Service
- Communication
- Management
- Problem-Solving
- Computer Skills
- Leadership
- Creativity
- Teamwork
- Dependability
- Loyalty
- Organization
- Integrity
- Multitasking
- Problem-Solving
- Attention to Detail
- Reliability
References
- Theresa Miller, Profile Approval Manager, (954) 558-0204
- Cherie Pidcoe, Director of Breeder Experience, (954) 608-0181
- Jo-Ayla Farrah, Breeder Relationship Manager, (917) 855-0930
- Pia Hiekkaranta, DVM, (914) 374-9005, (914) 763-3123 (Wed-Sat)
Additional References or Employment History Available Upon Request
Timeline
Profile Approval; Breeder Service Team
PuppySpot Group, LLC
06.2021 - 01.2025
Manager
Puppy Love, LLC
04.2010 - 12.2020
Photography Technician & Sales Associate
CVS Pharmacy
04.2008 - 02.2011
Small Business & Entrepreneurial Management -
WESTERN CONNECTICUT STATE UNIVERSITY
High School Diploma -
BACON ACADEMY
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