Lauren Best
Senior Certified Pharmacy Technician
Wilson,NC
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers, and individuals to address issues. Good relationship-building and multitasking skills.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Pharmacy Technician
Walgreens
Wilson, NC
03.2021 - Current
- Count, measure, and compound medications following standard procedures.
- Maintain proper drug storage procedures, registries, and records for controlled drugs.
- Consult with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Communicate with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Assist pharmacists by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- I manage inventory for all behind and over-the-counter medications
- Daily, I serve customers by taking prescriptions, answering questions, billing insurance, and handling payments
- Lastly, I respect my customers and their privacy by making sure I am strict with myself about following all HIPAA laws and maintaining confidentiality.
Office Assistant
Food Lion
, NC
03.2020 - 03.2021
- While working as an office assistant at Food Lion, I managed the front end along with making sure my cashiers were taken care of
- At the end of most of my shifts, I handled the accounting part of the front end making sure that all money was accounted for and that the safe was even.
Customer Service Associate
Harris Teeter
, NC
08.2018 - 03.2020
- At work, I take care of my other associates along with satisfying my customers needs that cannot be met by just their own help or a cashier.
Education
Bachelor of Science - Healthcare Management
Winston-Salem State University
Winston-Salem, NC 05.2020 - Current
undefined
Hunt High School
08.2016 - 06.2020
Skills
Pharmacy Technician ExperienceMedical TerminologyCertifications and LicensesImmunization CertificationOctober 2021 to PresentAssessmentsCustomer Focus & Orientation — Highly ProficientResponding to customer situations with sensitivity
Affiliations
- Member of Alpha Kappa Alpha Sorority, Incorporated.
- PTCB Certified Pharmacy Technician
- Epsilon Tau Sigma Honor Society; Eta Chapter
Certification
CPhT - Certified Pharmacy Technician
Timeline
CPhT - Certified Pharmacy Technician
08-2022
Pharmacy Technician
Walgreens
03.2021 - Current
Bachelor of Science - Healthcare Management
Winston-Salem State University
05.2020 - Current
Office Assistant
Food Lion
03.2020 - 03.2021
Customer Service Associate
Harris Teeter
08.2018 - 03.2020
undefined
Hunt High School
08.2016 - 06.2020