Lauren Bianco
Chicago,IL
Summary
Retail supervisor with experience in team leadership, brand presentation, and store operations. Interested in event coordination, merchandising, and brand activations.
Overview
3
3
years of professional experience
Work History
Supervisor
Marine Layer
Chicago, Illinois
09.2025 - Current
- Led daily store operations and coordinated team priorities to enhance customer experience.
- Oversee opening and closing procedures while balancing operational responsibilities and customer needs
- Managed product organization and shipment processing to ensure efficient inventory flow and store readiness.
- Resolve customer questions and concerns while representing Marine Layer's brand and service standards.
- Maintain visual merchandising and store presentation.
- Communicate store performance, operational updates and team needs to management.
Retail Sales Associate
Marine Layer
Skokie, Illinois
01.2024 - 09.2025
- Supported sales and customer experience while representing the brand.
- Held key holder position across all three stores in Illinois.
- Replenished and organized merchandise, maintained store presentation, and supported daily operations
- Assisted with shipment process and inventory upkeep
Concierge
Cycleyou Lexington
Lexington, Kentucky
05.2023 - 01.2024
- Greeted Cycleyou Lexington riders and managed front desk check-ins.
- Maintained a clean, organized studio environment while delivering welcoming customer service.
- Resolved client concerns through phone, email, and in-person communication.
- Promoted studio services and assisted with new member onboarding.
- Prepared studio equipment and spaces for clients
Education
Bachelor of Arts - Psychology
University of Kentucky
Lexington, KYSkills
- Team Leadership & Coordination
- Customer Service
- Brand Representation
- Visual Merchandising
- Inventory & Shipping Operations
- Effective Written & Verbal Communication
- Microsoft Office & Mac Platforms
Timeline
Supervisor
Marine Layer
09.2025 - Current
Retail Sales Associate
Marine Layer
01.2024 - 09.2025
Concierge
Cycleyou Lexington
05.2023 - 01.2024
Bachelor of Arts - Psychology
University of Kentucky