Lauren Burklow
Pompton Plains,New Jersey
Summary
Knowledgeable broker specializing in risk management, equipped with strategic planning and program leadership abilities honed in various industry environments. Assists client in establishing strong and successful policies to mitigate risk at each level and establish clear procedures for assessments, prevention, and containment. Familiar with regulatory requirements to maintain strict controls and understands how to build an insurance program for all lines.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Middle Market Commercial Risk Manager
Brown & Brown
05.2023 - Current
- Conducted regular audits of existing policies and procedures, ensuring their continued effectiveness in addressing organizational goals related to mitigating risks.
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
- Evaluated emerging risks in the market through continuous monitoring and research, enabling proactive response measures.
- Reduced operational risks by implementing robust risk management strategies and procedures.
Business Development & Sales Representative
Brown & Brown
07.2020 - 05.2023
- Streamlined internal processes to improve efficiency in tracking leads, managing client information, and closing deals more effectively.
- Worked closely with sales management to develop accurate forecasts and establish realistic sales targets for the team.
- Strengthened partnerships with existing clients, ensuring consistent communication and providing tailored solutions to meet their needs.
- Developed successful sales strategies for improved market penetration and increased customer satisfaction.
Client Account Manager
FounderMade
05.2019 - 08.2019
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
- Maintained client files with sales contracts, records of client interactions, client notes, and other information.
Marketing Intern
Active Mind Fuel
05.2018 - 08.2018
- Wrote weekly blog posts and created images for each post to add additional social media platforms and to drive additional traffic to the company's pages
- Participated in creative board meetings with clients and suggested improvements to various advertising campaigns
- Digitized the billing process and organized billing spreadsheets on Excel to make billing more accessible.
Education
Bachelor of Business Administration (B.B.A.) - Marketing -
Pace University Lubin School of Business
Pleasantville, NY05.2020
Skills
- Claim Reviews
- Cybersecurity Risk Management
- Audit Coordination
- Employee Safety
- Commercial Insurance Coverages
- Exposure Assessment
Websites
Athletics
Pace Women's Lacrosse Team- Midfield, Practice 15 - 20 hours per week while maintaining a full course load, Provide leadership and guidance to underclassmen, Team awarded North East 10 - Academic Excellence award for the highest team GPA in conference
Certification
- Licensed Property & Casualty Insurance Agent
- Licensed Life & Health Insurance Agent
- Currently Studying for the CRM - (Certified Risk Manager)
Timeline
Middle Market Commercial Risk Manager
Brown & Brown
05.2023 - Current
Business Development & Sales Representative
Brown & Brown
07.2020 - 05.2023
Client Account Manager
FounderMade
05.2019 - 08.2019
Marketing Intern
Active Mind Fuel
05.2018 - 08.2018
Bachelor of Business Administration (B.B.A.) - Marketing -
Pace University Lubin School of Business