Lauren Bussey
Wilmington,DE
Summary
Diligent billing professional offering proven success in invoice reconciliation and financial reporting. Proficient in SequelMed and Intergy demonstrated over 8 years of Billing experience. Known for accuracy and efficient problem-solving.
Overview
20
20
years of professional experience
Work History
Medical Billing and Collections Specialist
Health Care Practice Management
Wilmington , DE
2013.10 - Current
- Compiled and tracked outstanding balances owed to medical facilities.
- Processed billing calls and answered questions from patients and third-party carriers.
- Corrected, completed and processed claims for multiple payer codes.
- Processed online and paper appeal submissions and refund requests.
- Handled account payments and provided information regarding outstanding balances.
- Responded to customer concerns and questions on daily basis.
- Insurance verification, patient registry.
- Billing experience includes Family Practices(General Practice), Cardiology, Physical Therapy and Neuromuscular Medicine.
Shift Manager
Wawa Food Markets
Wilmington , DE
2002.07 - 2013.11
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Operate service desk and register
- Handling money and deposits; accurate count of safe and registers.
Education
Medical Billing & Coding Certificate - Medical Billing And Coding
Dawn Career Institute
Wilmington, DE04.2013
Skills
- Insurance Advising
- Customer Contact
- AR Aging Reports
- Accounts Payable and Accounts Receivable
- Workflow Processes
- Word Processing
- Refunds
- Ability to learn
- Organizational Skills
Technical Acumen
Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)| Electronic Health Record (EHR) | Practice Management Software| Greenway Intergy
Timeline
Medical Billing and Collections Specialist
Health Care Practice Management
2013.10 - Current
Shift Manager
Wawa Food Markets
2002.07 - 2013.11
Medical Billing & Coding Certificate - Medical Billing And Coding
Dawn Career Institute
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