Lauren Byers
Alabaster,AL
Summary
Dedicated Admissions Specialist with strong organizational skills and a commitment to compliance standards. Demonstrated success in optimizing patient intake processes and training new hires, contributing to improved operational efficiency and patient satisfaction.
Overview
4
4
years of professional experience
Work History
Admissions Specialist
Bradford Health Services-Lakeview
12.2025 - Current
- Streamlined admissions application processing to enhance operational efficiency.
- Facilitated evaluation of patient needs and eligibility for programs at Bradford Health Services-Lakeview.
- Streamlined scheduling of assessments and appointments to enhance patient flow within admissions department.
- Ensured accuracy of records in electronic health systems to uphold compliance with regulatory standards.
- Addressed inquiries from potential patients and families regarding services and admission procedures.
- Facilitated onboarding and training programs for new hires.
- Streamlined access to treatment services for veterans requiring assistance.
- Monitored and evaluated conversion metrics to identify opportunities for performance enhancement.
Admissions Specialist
Bradford Health Services
03.2024 - 12.2025
- Processed admissions applications efficiently, ensuring timely communication with prospective patients.
- Assisted in evaluating patient needs and eligibility for programs offered by Bradford Health Systems-Lakeview.
- Coordinated scheduling of assessments and appointments, optimizing patient flow within the admissions department.
- Maintained accurate records in electronic health systems, supporting compliance with regulatory standards.
- Maintained accurate records of all applicant data in the admissions database, ensuring a seamless evaluation process for the admissions team.
- Mentored newly hired Admissions Specialists by providing training on departmental processes and best practices, ensuring a smooth transition into their role.
- Reviewed and verified data on all submitted documentation
- Promoted to Lakeview December 2025
- Consistently at the top in conversion rates
Home Health Aide
In His Name
04.2022 - 03.2024
- Facilitated daily living activities for clients, prioritizing comfort and safety.
- Oversaw client health status monitoring, promptly reporting significant changes to healthcare professionals.
- Oversaw medication administration as prescribed, ensuring compliance through meticulous record-keeping.
- Formulated personalized care plans in partnership with families and healthcare providers.
- Facilitated client mobility and physical exercise programs to promote independence.
- Developed and executed communication strategies to foster trust with clients and families.
- Facilitated client engagement in daily living activities to promote independence and enhance quality of life.
Customer Service Representative
Southeast Auction Company
12.2021 - 04.2022
- Addressed customer inquiries with efficiency, ensuring optimal satisfaction levels.
- Facilitated management of auction processes while supporting team members with operational tasks.
- Managed order processing and payment transactions to ensure operational efficiency.
- Facilitated comprehensive product knowledge delivery to customers, enhancing purchasing decisions.
- Facilitated training for new staff on customer service protocols to enhance team collaboration.
- Navigated high-stress situations with composure, ensuring professionalism while resolving disputes and conflicts.
Education
Art History
University of South Alabama
Mobile, ALNo Degree - Art History
University of Alabama At Birmingham
Birmingham, Alabama, ALSkills
- Effective communication
- Committed professional
- Salesforce platform expertise
- Smart Care
- Proficient in Zoom
- Email management
- Strong organization
Accomplishments
- Achieved Promotion in 2025 by completing all admission task with accuracy ,efficiency and compassion for helping addicts/alcoholics get the help they need.
Timeline
Admissions Specialist
Bradford Health Services-Lakeview
12.2025 - Current
Admissions Specialist
Bradford Health Services
03.2024 - 12.2025
Home Health Aide
In His Name
04.2022 - 03.2024
Customer Service Representative
Southeast Auction Company
12.2021 - 04.2022
Art History
University of South Alabama
No Degree - Art History
University of Alabama At Birmingham