Lauren Callahan
Lubbock,Tx
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Personable Carhop with great customer service and order fulfillment skills in high-volume environments. Memorizes menu items and promotes products to increase sales. Dedicated to professionalism, efficiency and best-in-class customer service. Results-driven Coach dedicated to building focused, high-achieving teams through goal-oriented training and mentorship. Skilled at recruiting reliable staff and assistants for unified team culture and purpose-driven squad support. Proponent of detailed finance and resource management to maintain positive perception of program and expand competitive opportunities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Carhop
Sonic
03.2020 - 05.2023
- Increased customer satisfaction by providing prompt and friendly service.
- Enhanced sales by upselling menu items and promoting daily specials.
- Maintained a clean and organized workspace for efficient food preparation and delivery.
- Ensured order accuracy, double-checking each order before delivering to customers.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Resolved customer complaints professionally, finding mutually agreeable solutions.
- Received numerous compliments from customers on outstanding service, contributing positively to the restaurant''s reputation.
Certified Pharmacy Technician
Brookshire’s Pharmacy
05.2023 - 08.2023
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Ensured medication safety with thorough verification of prescription orders and drug interactions.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Certified Pharmacy Technician
Walgreens Pharmacy
08.2023 - 10.2023
- Managed insurance billing and claims processing, streamlining the reimbursement process for patients and pharmacy.
- Proactively addressed potential conflicts or discrepancies within the pharmacy team to maintain a positive work environment.
Coach
Cisco Little League
03.2023 - 06.2023
- Enhanced team performance by developing and implementing effective coaching strategies.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Reduced player injury rates with the implementation of tailored warm-up routines and strength conditioning exercises.
- Improved team cohesion by organizing regular bonding activities and fostering a supportive environment.
Education
Bachelor of Science - Kinesiology
Texas Tech University
Lubbock, TX05.2026
Associate's Degree of Science -
Cisco College
Cisco, Tx05.2023
Skills
- Teamwork
- Quick learner
- Organizing
- Leadership
- Problem Solving
- Time Management
- Patient Confidentiality
- Safe Food Handling
- Payment Processing
Certification
Pharmacy Technician Certification
References
References available upon request.
Timeline
Certified Pharmacy Technician
Walgreens Pharmacy
08.2023 - 10.2023
Certified Pharmacy Technician
Brookshire’s Pharmacy
05.2023 - 08.2023
Coach
Cisco Little League
03.2023 - 06.2023
Carhop
Sonic
03.2020 - 05.2023
Bachelor of Science - Kinesiology
Texas Tech University
Associate's Degree of Science -
Cisco College