Summary
Overview
Work History
Education
Skills
Volunteer & Advocacy
Timeline
Generic

Lauren Carroll

North Easton,MA

Summary

Patient advocate with business experience and an extensive background in and passion for the rare blood disorders community, is seeking a role in the rare diseases space.

Overview

4
4
years of professional experience

Work History

Campaign Manager

NAVTEQ (formerly Nokia)
06.2008 - 02.2010
  • Gained valuable interpersonal and time management skills through managing over twenty client accounts simultaneously from beginning to end
  • Created and analyzed campaign performance reports and made recommendations to optimize effectiveness
  • Led kick off calls with clients and partners
  • Evaluated new partners to enhance Nokia's competitive position in the industry
  • Maintained client satisfaction throughout technical challenges with campaigns
  • Gained valuable problem solving skills through finding solutions to various campaign mechanism faults
  • Set up mobile media campaigns using an intricate computer platform.

Account Management Intern

Enpocket, Inc.
06.2007 - 08.2007
  • Acquired significant knowledge of the mobile marketing industry through attending campaign kick off calls, internal meetings and weekly conference calls with clients
  • Managed client accounts and campaigns on a daily basis
  • Communicated with clients on the status of their campaigns
  • Created reports for clients that illustrated their campaigns progress
  • Met deadlines for client reports and campaign launches
  • Wrote copy for campaigns, which was displayed on users mobile phones
  • Trained new project managers
  • Ensured client expectations were met by testing campaign user experience and functionality on various handsets.

Executive Intern

Target Corporation
06.2006 - 08.2006
  • Gained a complete understanding of how a retail company operates through experiencing a different area of the store each week
  • Learned the importance of teamwork to improve guest and employee satisfaction
  • Obtained useful leadership skills through motivating a team to achieve results
  • Completed a project in Human Resources to improve recognition for team members
  • Developed 'Get to Know Your Team Questionnaire' to assist executives in maximizing relationships with team members, which increased morale
  • Created contests to boost sales while rewarding exceptional guest service
  • Delegated responsibilities to those involved in the project to ensure programs and contests established will be continued in the future
  • Presented project and results to interns, and store and district team leaders.

Education

BBA in Marketing -

University of Massachusetts At Amherst
05.2008

Skills

  • Thorough understanding of healthcare system, including potential roadblocks to patient care
  • Ability to navigate complex health insurance issues
  • Exemplary time management, multitasking and organizational skills
  • Compassionate approach to problem solving

Volunteer & Advocacy

New England Hemophilia Association, 2013-present

  • Raised thousands of dollars as a team captain for the organizations largest annual fundraiser
  • Advocated for patient protections by meeting with numerous elected officials at the State House


Patient Advisory Board at Sigilon Therapeutics, September 2009

  • Utilized my background in Hemophilia to provide feedback on new therapies and studies


Timeline

Campaign Manager

NAVTEQ (formerly Nokia)
06.2008 - 02.2010

Account Management Intern

Enpocket, Inc.
06.2007 - 08.2007

Executive Intern

Target Corporation
06.2006 - 08.2006

BBA in Marketing -

University of Massachusetts At Amherst

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Lauren Carroll