Lauren Cartaya Cordovi
Cutler Bay,FL
Summary
Warm and welcoming Greeter known for high productivity and efficient task completion. Possess specialized skills in customer service, communication, and problem-solving. Excel in empathy, patience, and adaptability, ensuring positive first impressions and enhanced customer experiences. Committed to creating an inviting environment for all guests.
Overview
2
2
years of professional experience
Work History
Greeter Customer Service
Rick Case Volkswagen
Weston, FL
07.2024 - Current
- Greeted customers warmly, and made them feel welcome.
- Maintained an organized work area, and ensured that all customers were attended to promptly.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Front Desk Receptionist
Gallery Bayoli Design
Miami, FL
03.2024 - 06.2024
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
Chef Assistant
Hard Rock Stadium
Miami, FL
09.2023 - 02.2024
- Responded quickly to requests from customers or colleagues.
- Supported chefs in managing food preparation to achieve precise plating and presentation.
- Provide good customer service to all people who attend events ,demonstrating effectiveness and respect
Education
Some College (No Degree) - Medical Assistant
South Florida Institute of Technology
Miami, FL06-2024
High School Diploma -
IPVCE
Cuba10-2022
Skills
- Familiarity with Microsoft and Excel
- Level 5 in English at Miami Dade College
- Fluent in Spanish and English
- Good communication and ability to learn quickly
Timeline
Greeter Customer Service
Rick Case Volkswagen
07.2024 - Current
Front Desk Receptionist
Gallery Bayoli Design
03.2024 - 06.2024
Chef Assistant
Hard Rock Stadium
09.2023 - 02.2024
Some College (No Degree) - Medical Assistant
South Florida Institute of Technology
High School Diploma -
IPVCE
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