ELIZABETH HERNANDEZ
Target
9
years of professional experience
Focused professional with 4+ years of experience and a proven knowledge of data entry, confidential correspondence, and organizational leadership. Aiming to leverage my skills to successfully fill the administrative role at your company.
Work History
Guest Service Representative
4 Years 3 Months- Delivered exceptional customer service, ensuring guest satisfaction and loyalty.
- Increased sales performance by implementing targeted marketing strategies and optimizing retail floor layouts.
- Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
Receptionist
4 Years 5 Months- Photocopied or mimeographed various materials, collating and distributing as required.
- Used proper telephone etiquette, answered calls and caller questions and transferred to proper extensions.
- Answered questions about organization and provided callers with address, directions and other information.
- Reviewed and audited subcontractor invoices, vendor payments.
- Complied with privacy and confidentiality policies when communicating with callers and guests.
Education
High School Diploma
Skills
Customer relations
Computer skills
Familiarity with Microsoft Excel
Good problem-solving skills
SOFTWARE
- Presentation
- Word Processor
- Internet Browser
Timeline
Guest Service Representative
Target
2022.07 - CurrentRead More
Receptionist
Shri Saroj Subways Inc
2018.01 - 2022.06Read More
Scarborough High School
High School Diploma
Read More