Summary
Overview
Work History
Education
Skills
Timeline
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LAUREN CHAVEZ

Newark,CA

Summary

Results-driven client support/fulfillment professional with robust background of over 6 years in logistics and inventory management. Known for exceptional organizational skills and ability to streamline processes. Highly collaborative with focus on achieving team goals and adapting to changing needs.

Overview

7
7
years of professional experience

Work History

Fulfillment Expert

Target Corporation
06.2020 - Current
  • Five years of experience individually prepping and fulfilling over 2,000+ weekly guest orders while collaborating with a team to streamline order fulfillment, enhance efficiency, ensure accuracy and on-time shipment in a retail/e-commerce environment.
  • Possesses a strong understanding of retail business fundamentals including department sales trends, inventory replenishment strategies to prevent stock shortages or excess inventory, and process optimization.
  • Occasionally leads and coordinates daily operations for a 10-member Fulfillment team while consistently achieving 95% of targeted performance goals.
  • Frequently mentors and trains new employees.

General Merchandise Expert

Target Corporation
10.2019 - 06.2020
  • Managed inventory stock while overseeing product flow, monitoring high-demand items, and adjusting restocking strategies accordingly.
  • Managed product staging, interpreted floor plans for optimal placement, and directed vendors to appropriate contacts or storage locations to ensure efficient workflow.
  • Demonstrated exceptional customer service by effectively addressing inquiries, resolving issues and concerns, providing timely solutions, and product recommendations to ensure customer satisfaction.

Guest advocate/Front of Store Attendant

Target Corporation
03.2019 - 10.2019
  • Supported the fulfillment of drive-up orders and coordinated timely delivery to customers' vehicles, ensuring a smooth and efficient service experience.
  • Supported guest services by efficiently managing customer transactions and facilitating digital fulfillment processes, including order picking, packing, and curbside delivery.
  • Seamlessly stepped into any role at any time throughout the checkout process, capable of performing roles from point-of-sale operations to customer assistance and transaction resolution.

Food & Beverage Associate

Target Corporation
08.2018 - 03.2019
  • Systematically organized and managed back stock in refrigerated and frozen storage areas, ensuring optimal inventory rotation.
  • Prioritized product organization based on expiration dates, consistently adhering strictly to food safety protocols to ensure product quality and regulatory compliance.

Education

High School Diploma -

Newark Memorial High School
Newark, CA
06.2018

Skills

  • Product knowledge
  • Time Management
  • Active Listening
  • Adaptability
  • Team Leadership
  • Conflict resolution
  • Communication
  • Data entry
  • Critical thinking
  • Logistics planning
  • Customer service

Timeline

Fulfillment Expert

Target Corporation
06.2020 - Current

General Merchandise Expert

Target Corporation
10.2019 - 06.2020

Guest advocate/Front of Store Attendant

Target Corporation
03.2019 - 10.2019

Food & Beverage Associate

Target Corporation
08.2018 - 03.2019

High School Diploma -

Newark Memorial High School

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