Lauren Cortez
Target Corporation
Orange,CA
14
years of professional experience
A highly motivated and driven worker with experience in a variety of demographics with strong organizational skills and leadership skills eager to secure position in the health and human service field. Ready to help achieve company goals.
Work History
Visual Merchandiser
14 Years- Managed aesthetically pleasing displays to showcase company products and increase sales
- Restructured company merchandising standards to increase customer traffic and product exposure
- Supervised team of 10 or more employees and monitored adherence to company standards
- Presented store update suggestions and layouts to management and stakeholders
- Trained new sales associates each quarter
- Completed all daily tasks and special assignments with efficiency and quality-driven approach
- Foster positive work environment by consistently treating all employees and customers with respect and consideration
- Operated cash register for cash, check, and credit transactions
- Worked with management team to implement proper division of responsibilities
- Answer phones in professional manner, providing answers when possible, transferring calls and taking messages when needed
- Perform clerical work such as typing documents , printing , copying , faxing, etc.
- Delegating work to employees based on shift requirements, individual strengths and unique training
Juvenile Probation Intern
4 Months- Collaborated with institutional staff, area law enforcement, mental health boards, county attorneys and treatment providers.
- Interpreted data from various assessment tools to determine appropriate level of supervision.
- Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
- Maintained organized juvenile offender records and documentation in compliance with department and legal standards.
- Served as court liaison by attending court hearings and shadowed a Probation Officer
- Suggested special community service rehabilitation programs to help further support juvenile offenders.
- Built professional relationships with juvenile offenders , assessing their well being
- Worked and led group settings with the juveniles and one on ones
- Led various sports activities with the juveniles
Probation Intern
4 Months- Oversaw probationers interviews and intake supervised by Probation Officer
- Coordinated and worked closely with law enforcement
- Oversaw administration of DNA indexing and drug and alcohol screenings for offenders
- Adhered to established policies, procedures and compliance for satisfactory audit rating
- Used confidential waste bins and shredders, and locked document storage cabinets to protect confidential files, reports and fiscal data
- Collaborated with Probation Officers during decision-making processes and created through offender reports for corrective action planning
- Maintained organized offender records and documentation in compliance with department and legal standards
- Perform clerical duties of supervising officer or other deputy probation officers as directed
- Assists in the investigation and preparation of sweeps for the department
- Maintained professional and effective relationships with offenders and officers
- Oversaw arrests in office visits and procedures following the arrest
- Managed and archived quality documentation and participated in internal and external quality audits
Hospice Intern
4 Months- Adhered to procedures and instructions to maintain safety
- Worked with underserved multicultural seniors in the community
- Provided support and companionship to patients in need of assistance
- Shadowed Social Workers with in house visits to patients homes as well as met wit family members to adhere to the patients care plan to better identify and and address any problems that may rise.
- Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms
- Obtained client medical history, including medication information, symptoms and allergies
- Oversaw and maintained patients' rooms, group living areas and nurse stations
- Cared for clients with diagnoses such as respiratory failure, Dementia, Alzheimer's, multiple sclerosis, and various cancers
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Collaborated with physicians and social workers to design at-home medication guidelines and educated patients and families as well as document
Education
Bachelor of Arts - Human Services
Associate of Arts - Social and Behavior Sciences
Associate of Arts - Community Social Services
Associate of Arts - Arts, Humanities and Communication
Skills
Exceptional communication skills
Ability to think creatively and critically
Strong listening skills
Excellent sensitivity
self-awareness
and emotional intelligence
Organized and time managed
Exceptionally compassionate and caring
Natural leadership skills
Strong team player
High level decision making skills
Customer service-oriented
Merchandising plan creation
Fluent in Spanish
Microsoft Office
SPSS/STATA/SAS software
Excel
Accomplishments
Received Girl Scout Gold Award
Timeline
Juvenile Probation Intern
Orange County Probation Department
2020.01 - 2020.05Read More
Probation Intern
Orange County Probation Department
2019.08 - 2019.12Read More
Hospice Intern
Remita Health
2019.01 - 2019.05Read More
Visual Merchandiser
Target Corporation
2012.11 - CurrentRead More
California State University - Dominguez Hills
Bachelor of Arts from Human Services
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Santiago Canyon College
Associate of Arts from Social and Behavior Sciences
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Santa Ana College
Associate of Arts from Community Social Services
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Santiago Canyon College
Associate of Arts from Arts, Humanities and Communication
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