Lauren Courtney
Stillwater,Oklahoma
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Wait Staff Member
Mexico Joe's
Stillwater, OK
09.2023 - Current
- Served food and beverages to patrons and confirmed complete orders.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Trained new employees to perform duties.
- Trained new employees on restaurant procedures and plating techniques.
Secretary
Premier Medical Rental
Idabel, OK
07.2021 - 08.2022
- Provided administrative support to the office manager and other staff members.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
Education
Bachelor of Science - Business Administration
Oklahoma State University
Stillwater, OK05-2026
Skills
- Performance Improvement
- Guest Relations Management
- Dining customer service
- Check payment processing
- Guest Engagement
- Order Accuracy
- Time Management
- Organization
- Verbal and written communication
- Calendar Management
- Meeting Coordination
- Customer Service
Affiliations
- Stan Clark Companies Employee Engagement Committee - Member
- Eta Sigma Delta Honor Society - Vice President
Timeline
Wait Staff Member
Mexico Joe's
09.2023 - Current
Secretary
Premier Medical Rental
07.2021 - 08.2022
Bachelor of Science - Business Administration
Oklahoma State University