Lauren Culpepper
Mont Belvieu
Summary
Resourceful individual known for high productivity and efficiently completing tasks. Skilled in troubleshooting, teamwork, time management, problem-solving, and communication.
Overview
5
5
years of professional experience
Work History
Sales and Contour Technician
Eagle Cryo and Wellness Spa
Mont Belvieu
09.2024 - Current
- Managed quality control and maintained high level of customer satisfaction.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Completed scheduled appointments on time to drive quality service.
- Creating profiles and accounts while running social media pages.
Waitress
Crawfish Hideaway
Baytown
12.2019 - Current
- Provided accurate change for cash transactions using a cash register system.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Assisted other wait staff members in times of heavy customer traffic.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Developed positive relationships with regular customers through friendly conversation.
Front Desk Receptionist
Eagle Pointe Recreation Complex
Mont Belvieu
05.2024 - 11.2024
- Performed data entry into computer systems to maintain accurate records of customer information.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Front Desk Receptionist
Amacs Process Towers Internals
Houston
01.2023 - 03.2024
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Assisted with scheduling appointments for clients and visitors.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Responded to customer inquiries via phone, email, and in person.
Education
Esthetician License
Houston Training School
Houston, TX08-2023
High School Diploma -
Barbers Hill High School
Mont Belvieu , Texas05-2022
Skills
- Technical documentation
- Equipment maintenance
- Customer service
- Appointment scheduling
- Cash handling
- Problem solving
- Effective communication
- Time management
- Training participation
Timeline
Sales and Contour Technician
Eagle Cryo and Wellness Spa
09.2024 - Current
Front Desk Receptionist
Eagle Pointe Recreation Complex
05.2024 - 11.2024
Front Desk Receptionist
Amacs Process Towers Internals
01.2023 - 03.2024
Waitress
Crawfish Hideaway
12.2019 - Current
Esthetician License
Houston Training School
High School Diploma -
Barbers Hill High School