Years of personal experience of work within the food industry.
Lauren Curry
Indianapolis,IN
Summary
Proven leader and efficient multitasker, I excelled as a Shift Manager at Jimmy John's, where I enhanced team collaboration and customer service excellence. By implementing strategic problem-solving and maintaining rigorous time management, I significantly contributed to a positive, productive work environment and superior guest satisfaction. My adeptness in handling high-stress situations and streamlining operations underscores my commitment to results, taking credit from Jockamo’s.
Overview
3
3
1
1
Year of management experience
Work History
Host
Jockamo Upper Crust Pizza
08.2023 - Current
- Seating customers efficiently, helping customers find their parties, giving appropriate wait time to parties during busy hours
- Taking phone calls to make carry-out orders, answer customers questions, scheduling reservations for large parties/events
- Taking orders/requests from customers and confirming order/request is correct by repeating back to customer, then follow with order/request satisfying the customer
Shift Manager
Jimmy John's
07.2022 - 10.2023
- Taking food orders from customers and then making order for customers to see by keeping a clean and hygienic work environment
- Handling amounts of money and giving the right amount back, never leaving the drawer short or over
- Prepping food stock for shift, consolidation of stock to keep product fresh, keeping a clean work environment
- Weekly deep cleaning on all equipment and the restaurant
- Handling bigger issues from customer's effectively de-escalating the situation, proving to have strong problem solving skills, keeping a calm facade
- Keeping coworkers on task, providing jobs, deescalating drama between coworkers, keeping the environment safe and appropriate for all ages to work together
- Recording data from the days sales to further predict further business outcome, distribution of tips, leaving store in a ready state to open when locking up
Education
Highschool Diploma -
Perry Meridian High School
Indianapolis, IN05.2023
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
Timeline
Host
Jockamo Upper Crust Pizza
08.2023 - Current
Shift Manager
Jimmy John's
07.2022 - 10.2023
Highschool Diploma -
Perry Meridian High School
Similar Profiles
Elika EsfandiariElika Esfandiari
Hostess/To-Go Server/Server at Upper Crust Wood Fired PizzaHostess/To-Go Server/Server at Upper Crust Wood Fired Pizza
Justus BoboJustus Bobo
Shift Leader at Upper Crust Wood Fired PizzaShift Leader at Upper Crust Wood Fired Pizza
JENNA VEBERJENNA VEBER
Assistant General Manager at Upper Crust Wood Fired PizzaAssistant General Manager at Upper Crust Wood Fired Pizza