Lauren Curtis
Sioux City,IA
Summary
Dedicated insurance adjuster with a focus on claims processing and customer service. Strengths include attention to detail and multitasking, ensuring accurate assessments and timely resolutions that positively impact client relationships.
Overview
8
8
years of professional experience
Work History
Insurance Adjuster and Payroll Manager
Two Old Guy's RV Repair
4825 Frelon Drive, Sioux City. Iowa 51108
08.2025 - Current
- Evaluated insurance claims for accuracy and compliance with company policies.
- Collaborated with repair technicians to assess vehicle damages and necessary repairs.
- Documented findings in detailed reports to support claim decisions.
- Communicated effectively with clients regarding claim status and required documentation.
- Researched policy coverage to ensure appropriate claim resolutions.
- Kept up-to-date on industry advancements through regular participation in continuing education opportunities, applying updated knowledge to daily tasks.
- Prepared summaries of damage, payments, and policy coverage.
- Supported year-end processes, including W-2 preparation and distribution.
- Maintained payroll records in accordance with company policies and legal requirements.
- Collaborated with HR to ensure accurate employee data entry and updates.
- Provided guidance to staff on payroll-related inquiries and procedures.
- Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
Special Education Paraprofessional
Sioux City Community School District
Morning Side Elementary
11.2017 - 08.2025
- Supported students with special needs in daily classroom activities and learning exercises.
- Assisted teachers in implementing individualized education plans (IEPs) for diverse learners.
- Collaborated with educational staff to create an inclusive and supportive learning environment.
- Monitored student progress and behavior, providing constructive feedback to educators.
- Trained new paraprofessionals on best practices for supporting students with disabilities.
- Led small group interventions to enhance academic skills and promote social integration among peers.
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
Education
High School Diploma -
East High School
Sioux City, IA05-2001
Skills
- Policy interpretation
- Damage assessment
- Claims investigation
- Claims processing
- Highly motivated
- Caseload management
- Marketing
- Customer service
- Problem-solving
- Attention to detail
- Multitasking and organization
Timeline
Insurance Adjuster and Payroll Manager
Two Old Guy's RV Repair
08.2025 - Current
Special Education Paraprofessional
Sioux City Community School District
11.2017 - 08.2025
High School Diploma -
East High School