Lauren Cutsinger
Vancouver,WA
Overview
6
6
years of professional experience
Work History
Human Resources Specialist
Interdent Service Corporation
Vancouver, WA
11.2023 - Current
- Managed the processing of termination paperwork with a focus on ensuring proper documentation & efficiency (roughly 15 per week)
- Handled unemployment cases, child support orders, and other inquiries from state government entities promptly and thoroughly
- Coordinated the distribution of manager bonus plans and conducted monthly audits to verify the accuracy of payments
- Addressed inquiries regarding benefits, leaves, and HR through benefits inbox and hotline, providing timely and helpful assistance to employees
- Managed leaves of absence processes, ensuring compliance with company policies and legal regulations while supporting employee needs
People Operations Generalist
Hawke Media
Vancouver, WA
11.2021 - 11.2023
- Managed all job postings, offer letters, background checks, and new hire onboarding via Paycom & Paylocity
- Continually reviewed current HR framework to uncover areas of improvement, and spearheaded new processes to optimize team productivity (e.g., created new offer process & automated onboarding tracking system)
- Assisted Head of People Operations in development and implementation of personnel policies and company procedures
- Acted as an employee relations specialist, handling sensitive employment and benefits related inquiries from applicants, employees, and supervisors
- Aggregated and reported monthly People Operations & Recruiting metrics to analyze trends, drive change and assess the Recruiting team's progress
- Created Recruiter & Hiring Manager trainings and SOPs to ensure that all recruiting processes are documented and adhered to
- Aided in maintaining compliance with Federal and State laws (i.e. FLSA) across 28 states
Talent Acquisition Operations Coordinator
Hawke Media
Vancouver, WA
11.2021 - 09.2022
Recruiter II
ZoomInfo
Vancouver, WA
07.2019 - 07.2020
- Hired 190 sales, finance, operations, and call center professionals in less than 1 year
- Met and exceeded all monthly hiring goals, & was consistently the team's highest volume recruiter
- Maintained close working relationship with hiring managers at the VP and Director level, and adopted a consultative approach in partnering with internal stakeholders.
Talent Acquisition Associate
LogicMonitor
Santa Barbara, CA
01.2019 - 08.2019
- Hired both sales and technical talent, consistently overachieving quarterly targets
- Established connections with local university career centers and student organizations to plan events that aim to attract entry level talent
- Organized targeted recruiting events (branded networking events, office tours, career fairs).
Education
Bachelor of Arts - Political Science
University of California
Santa Barbara, CA06.2018
Skills
- HR Software Proficiency: Paycom, Paylocity, UltiPro, Greenhouse ATS, LinkedIn Recruiter
- Developing HR policies and procedures
- Recruitment
- Onboarding and Orientation
- Candidate Sourcing
- Termination Documentation
- Benefits Administration
- Leaves Administration
Timeline
Human Resources Specialist
Interdent Service Corporation
11.2023 - Current
People Operations Generalist
Hawke Media
11.2021 - 11.2023
Talent Acquisition Operations Coordinator
Hawke Media
11.2021 - 09.2022
Recruiter II
ZoomInfo
07.2019 - 07.2020
Talent Acquisition Associate
LogicMonitor
01.2019 - 08.2019
Bachelor of Arts - Political Science
University of California