Lauren Czachor
Madison Township,PA
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Owner/Professional Counselor
Creekside Counseling Services LLC
Moscow, PA
06.2022 - Current
- Provided individual therapy for specialized populations, including uniformed professions, trauma, and addictions.
- Supervised licensed therapists and support staff to ensure high-quality service delivery.
- Developed marketing strategies that enhanced visibility of counseling services.
- Implemented feedback systems to elevate client satisfaction and care quality.
- Ensured compliance with local, state, and federal regulations across all operations.
- Managed budgeting and financial oversight to optimize resource allocation.
- Coordinated office communications, scheduled meetings, and organized executive agendas.
- Maintained accurate client intake records and streamlined data entry processes.
Adult Outpatient Provider
Geisinger
Scranton, PA
10.2023 - 06.2024
- Conducted individual therapy sessions to address mental health needs of clients.
- Developed customized treatment plans for each client's unique circumstances.
- Facilitated group therapy sessions to encourage peer support and interaction.
- Collaborated with healthcare professionals to create coordinated care strategies.
- Utilized evidence-based practices to improve therapeutic effectiveness and client engagement.
- Documented client progress, maintaining accurate records in compliance with regulations.
- Educated clients on coping strategies and available resources for ongoing support.
- Assisted clients in developing coping skills to manage symptoms of mental illness.
Inpatient Clinical Addictions Counselor
Geisinger Marworth Treatment Center
Waverly, PA
12.2020 - 10.2023
- Co-led specialized programming for Uniformed Professionals
- Developed personalized treatment plans based on client assessments and goals.
- Conducted individual counseling sessions for clients with substance use disorders.
- Facilitated group therapy sessions to promote peer support and communication.
- Collaborated with medical staff to ensure comprehensive client care.
- Maintained accurate documentation of client progress and treatment interventions.
- Led instructional workshops on Dialectal Behavior Therapy
- Educated families about addiction's impact and support strategies.
Education
Master of Arts - Clinical Mental Health Counseling
Marywood University
PA05.2020
Bachelor of Science - Psychology
Lock Haven University
PA08.2017
Skills
- Problem-solving and analysis
- Team collaboration
- Multitasking abilities
- Attention to detail
- Time management skills
- Self-motivation and initiative
- Adaptability and flexibility
- Communication excellence
- Organizational proficiency
- Marketing strategy development
- Leadership and development
- Scheduling coordination
- Program implementation
- Financial analysis and planning
- Human resources management
- Process optimization
- Talent development strategies
- Cost reduction techniques
- Customer relationship management
- Employee development programs
- Small business operations management
- Business launch strategies
- Team oversight capabilities
- Verbal and written communication skills
- Multi-line phone system operation
- Microsoft Office proficiency
- G-Suite proficiency
- Computer skills and proficiency
- Recordkeeping accuracy
- Patient scheduling expertise
- Payroll and benefits administration knowledge
Certification
- Licensed Professional Counselor, #PC014919
- National Board Certified Counselor, #1371520
- Certified Advanced Alcohol and Drug Counselor, #17262
Activities
Chi Sigma Iota Marywood University Pi Chapter, Treasurer, Spring 2018, Spring 2019
Timeline
Adult Outpatient Provider
Geisinger
10.2023 - 06.2024
Owner/Professional Counselor
Creekside Counseling Services LLC
06.2022 - Current
Inpatient Clinical Addictions Counselor
Geisinger Marworth Treatment Center
12.2020 - 10.2023
Master of Arts - Clinical Mental Health Counseling
Marywood University
Bachelor of Science - Psychology
Lock Haven University