Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lauren Davis

Gum Spring,VA

Summary

Experienced candidate with vast background in customer service roles. Possesses knowledge of policies, procedures, and regulations related to cash handling and customer relations. Provides fast and accurate service, as well as being able to recognize and resolve customer complaints. Committed to providing outstanding customer service and maintaining an ecient and organized workplace.

Overview

6
6
years of professional experience

Work History

Tour Guide

Regent University
Virginia Beach, VA
05.2024 - Current
  • Greeted visitors upon arrival, answered questions regarding tours, travel plans or local area attractions.
  • Ensured visitors had an enjoyable experience by providing interesting facts and stories related to tour sites.
  • Coordinated with site management and staff to ensure smooth operation of tours and visitor access.

Dishwasher

Back Back Gourmet
Virginia Beach, VA
05.2024 - 07.2024
  • Stocked service areas with clean plates, bowls, cups, and other items as needed.
  • Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
  • Informed supervisors immediately if any machine malfunctions were observed during operation.

Cashier/Kitchen Worker

Mountain Oasis
McDowell, VIRGINIA
05.2023 - 08.2023
  • Operated cash register and accurately processed payments, returns, and exchanges
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
  • Utilized problem solving skills to effectively handle difficult situations
  • Greeted and informed customers of products, fostering positive store experiences
  • Processed customer orders and ensured the accuracy of their purchases
  • Assisted customers with locating items throughout the store when needed
  • Maintained a clean, safe, and sanitary work environment in the kitchen
  • Prepared food items according to standardized recipes and specifications
  • Operated various kitchen equipment such as mixers, slicers, ovens, grills
  • Cleaned kitchen floors by regularly sweeping, mopping and removing spills.

Waitress/Dishwasher

Hull's Hideaway
Monterey, VIRGINIA
06.2018 - 08.2022
  • Cleaned and sanitized all dishes, utensils, and equipment as required by health department regulations
  • Handled dishwashing tasks to provide kitchen with steady supply of clean pots, pans, and cooking utensils
  • Developed strong working relationships with kitchen staff members through effective communication skills
  • Demonstrated excellent customer service skills while working in a fast-paced environment
  • Managed multiple tasks simultaneously while maintaining high quality standards of service
  • Served food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience.

Custodian

Highland Baptist Church
Monterey, VIRGINIA
07.2020 - 04.2021
  • Cleaned restrooms, lobbies, and other high-traffic spaces to meet sanitary regulations
  • Maintained cleanliness of assigned area by dusting furniture and vacuuming carpets
  • Disinfected surfaces using germicidal solutions and adhered to safety protocols when handling hazardous materials
  • Restocked supplies such as paper towels, toilet paper and soap throughout assigned locations.

Education

BACHELOR OF ARTS (B.A.) IN GOVERNMENT CANDIDATE -

Regent University
Virginia Beach, VA, US
04.2026

Skills

  • Cash Register Systems
  • Money Handling
  • Order Taking
  • Stocking and Replenishing
  • Cleaning and Sanitizing
  • Kitchen Equipment Operation
  • Food Preparation and Safety
  • Kitchen Sanitization
  • Tourism Management

References

  • Patrick Smith, Mountain Oasis, (540) 679-0290, patrick.smith@mountoasis.com
  • Melissa Hull, Hull's Hideaway, hullshideaway@htcnet.org

Timeline

Tour Guide

Regent University
05.2024 - Current

Dishwasher

Back Back Gourmet
05.2024 - 07.2024

Cashier/Kitchen Worker

Mountain Oasis
05.2023 - 08.2023

Custodian

Highland Baptist Church
07.2020 - 04.2021

Waitress/Dishwasher

Hull's Hideaway
06.2018 - 08.2022

BACHELOR OF ARTS (B.A.) IN GOVERNMENT CANDIDATE -

Regent University

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Lauren Davis