Summary
Overview
Work History
Education
Skills
Timeline
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Lauren Díaz

Miami,FL

Summary

Manager with expert team leadership, planning and organizational skills. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

5
5
years of professional experience

Work History

Ingeniera En Ciencias Informáticas

DESOFT
Matanzas, Cuba
08.2017 - 03.2022
  • Collaborated with business analysts to understand and define requirements.
  • Maintained existing applications and designed and delivered new applications.
  • Worked closely with clients to establish specifications and system designs.
  • Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.
  • Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements.
  • Coordinated deployments of new software, feature updates and fixes.
  • Tested troubleshooting methods, devised innovative solutions and documented resolutions for inclusion in knowledge base for support team use.
  • Used interpersonal and communication skills in interactions, enriching team collaboration, customer relationships on [Type] project.

Education

Bachelor of Science - Computational Science

Universidad De Ciencias Informáticas
Habana
07.2013

Skills

  • Sales Activities
  • Accounting Techniques
  • Financial Management
  • Business Management Principles
  • Contract Development and Management
  • Customer Service
  • Issue and Conflict Resolution
  • Managing Employee Relations
  • Managing Laborers
  • Project Management

Timeline

Ingeniera En Ciencias Informáticas

DESOFT
08.2017 - 03.2022

Bachelor of Science - Computational Science

Universidad De Ciencias Informáticas

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Lauren Díaz