Lauren DeMerchant
Presque Isle,Select One
Summary
Patient and safety-oriented Horse Riding Instructor with 23 years of experience riding horses of all sizes and temperaments and supporting trainees at various stages of riding education. Comprehensive equestrian expert with detailed knowledge of common health issues, training and communication techniques and proper tack and equipment use. Experienced horse caretaker and teacher of daily best practices for equine health. Passionate Teacher experience in helping adult learners and minor students develop advanced abilities. Imparts deep love of subject area through well-planned lessons and hands-on activities. Consistently earns top marks from students for fun, engaging and in-depth classes.
Overview
16
16
years of professional experience
Work History
Riding Instructor
Self Employed
11.2018 - Current
- Diffused potentially dangerous situations between horses and students with practices instilled through experience and repetition.
- Taught proper communication and riding commands for optimal control and safety around horses.
- Educated students on proper hoof care, vitamin and food supplements and proper conditions for horse health maintenance.
- Met needs of different students by adapting teaching materials and methods.
- Provided feedback, guidance and support to students on participation and performance.
- Monitored student progress and provided individualized instruction to meet student needs and goals.
- Worked closely with students and parents to increase positive feedback from parents and boost overall student success.
Equestrian Center Owner and Manager
Unbridled Faith Equestrian Center
07.2018 - 07.2023
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Managed a facility of 26-43 horses at various times, and supervised/participated in their daily care and upkeep.
Independent Fashion Consultant
LuLaRoe
03.2016 - 11.2017
- Led entire client shopping experience, putting together ensembles, and providing styling tips that were personalized.
- Provided education and guidance to clients on fashion trends and styling techniques.
- Identified and sourced garments, footwear and accessories to create dynamic and fashion-forward styles.
- Managed wardrobe and accessory collections, keeping items in pristine condition.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Participated in team meetings and staff training sessions.
Afterschool Program Assistant Director
Americorps
01.2012 - 01.2013
- Managed human resource goals by recruiting, training, coaching and disciplining employees.
- Revised policies and developed and implemented training programs to increase productivity of organization.
- Provided technical support and guidance to project team to achieve project objectives.
- Updated director about project status, updates and concerns on daily basis.
- Monitored programming schedules, conformance to guidelines and quality.
- Developed new program and feature ideas for station.
Secretary
State Farm Insurance
06.2010 - 01.2013
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Entered data into system and updated customer contacts with information to keep records current.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Customer Service
Rite Aid
03.2009 - 01.2012
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Provided customers with information about availability and pricing.
- Resolved various issues and discrepancies for customers.
- Rung up customer purchases, and cashed them out accordingly.
Kennel Assistant
Caribou Pet Rescue
06.2007 - 03.2009
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Completed daily cleaning of kennels, cages and public areas using disease control protocol to provide sterile environment.
- Stocked kennel and cleaning supplies to maintain proper inventory for daily performance.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Kept animals clean and free of contaminants to promote optimal health.
- Recorded information such as feeding schedules, appearance, behavior of boarded or hospitalized patients to monitor stay.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
Education
Criminal Psychology
University of Maine
Fort Kent, MEHigh School Diploma -
Caribou High School
Caribou, ME 06.2010
Skills
- Web Promotion
- Social Media Utilization
- Saddling Techniques
- Safety Protocols
- Educational Opportunities
- Maintenance Requirements
- Critical Thinking
- Riding Instruction
- Enrichment Programs
- Conditioning Exercises
Timeline
Riding Instructor
Self Employed
11.2018 - Current
Equestrian Center Owner and Manager
Unbridled Faith Equestrian Center
07.2018 - 07.2023
Independent Fashion Consultant
LuLaRoe
03.2016 - 11.2017
Afterschool Program Assistant Director
Americorps
01.2012 - 01.2013
Secretary
State Farm Insurance
06.2010 - 01.2013
Customer Service
Rite Aid
03.2009 - 01.2012
Kennel Assistant
Caribou Pet Rescue
06.2007 - 03.2009
Criminal Psychology
University of Maine
High School Diploma -
Caribou High School
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