Lauren DePippo
Staten Island
Overview
26
26
years of professional experience
Work History
Housekeeper
Wagner College.
Staten Island
03.2015 - 03.2025
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Reported any maintenance issues or damage to supervisors immediately.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Disinfected telephones, light switches and other frequently touched objects.
- Emptied trash receptacles throughout the property.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Used cleaning chemicals following proper guidelines.
- Followed safety procedures when handling hazardous materials.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Medical Assistant
Drs. Radu and Maria Ariton
Staten Island
01.2007 - 01.2010
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Prepared treatment rooms for patient examinations.
- Assisted back office patient processes to reduce office wait times.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Legal Secretary
White & Case
New York
01.1999 - 03.2000
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Answered incoming calls from clients and attorneys to provide assistance or route calls to appropriate personnel.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Drafted letters and prepared legal correspondence for attorneys and legal assistants.
- Proofed documents and submitted to attorneys for review.
- Facilitated communications by forwarding emails, transferring calls and filing documents.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
- Handled confidential information with discretion and integrity.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Maintained attorney calendars by keeping track of appointments, meetings and conferences.
- Processed and distributed invoices to bill clients.
- Organized and maintained law libraries, documents and case files.
Education
Medical Assistant - Recordkeeping, Billing And Coding, Phlebotomy, EKG
Willsey Institute
Staten Island, NY01-2007
Business And Computer Technologies - Secretarial
Grace Institute
New York01-1999
High School Diploma -
St John Villa Academy High School
Staten Island, NY06-1997
Skills
- Document preparation
- Calendar management
- Client communication
- Filing systems
- Confidentiality protocols
- Problem solving
- Attention to detail
- Time management
- Travel coordination
- Electronic filing systems
- Documents and correspondence
- Excellent communication
- Efficient multi-tasker
Timeline
Housekeeper
Wagner College.
03.2015 - 03.2025
Medical Assistant
Drs. Radu and Maria Ariton
01.2007 - 01.2010
Legal Secretary
White & Case
01.1999 - 03.2000
Medical Assistant - Recordkeeping, Billing And Coding, Phlebotomy, EKG
Willsey Institute
Business And Computer Technologies - Secretarial
Grace Institute
High School Diploma -
St John Villa Academy High School