Lauren Dexter
Chicago,IL
Summary
Very effective customer service skills, such as answering customer phone calls with questions or information. Works well with peers, adapts easily to a fast-paced environment, with a strong ability to learn quickly. Skills in organization, cash handling, managing records, managing large groups of people, and planning events. Excellent written and verbal communication skills, and experience with Microsoft applications.
Overview
2
2
years of professional experience
Work History
Crew Team Member
Chipotle
12.2023 - 05.2024
- Worked one on one with customers.
- Handled queries and complaints via phone, email, and general correspondences.
- Coordinated with other staff members to organize and prepare pick up orders.
- Maintained a clean, professional and organized work area.
- Prepared orders and various menu items.
- Worked along side with peers to produce a professional and welcoming eating environment.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Teen Council Member/Receptionist
Art Institute of Chicago, Ryan Learning Center
10.2022 - 06.2023
- Designed and led engagement projects/events for local and global audiences.
- Designed and led events specifically for teens.
- Researched information on exhibits and artifacts, and applied the information to projects.
- Networked with artists and community leaders.
- Applied creative skills to projects at the Art Institute of various times and cultures.
- Networked with museum staff, other Chicago artists, & organizations.
- Participated in the planning of the ‘Exuberus’ 2023 teen event held at the Art Institute of Chicago.
- Organized and stocked certain materials for events planned by Teen Council.
- Used various Microsoft applications such as Excel, Word, and Outlook.
- Managed records and files for the planning of events planned by Teen Council.
- Managed the cash drawers for events held by the Art Institute of Chicago.
- Recorded and maintained Teen Council expenses.
- Greeted visitors, answered phone calls, and ran errands for the Ryan Learning Center.
- Determined the purpose of each person's visit and directed/escorted them to the appropriate location.
- Answered the phone calls of visitors with various inquiries about the museum policies and events.
- Collaborated with peers in times of need with ideas and thoughts.
Education
Bachelor of Science - Biological Sciences
University of Illinois At Chicago
Chicago, IL05-2028
High school or equivalent -
De La Salle Institute
Chicago, IL05-2024
Skills
- Microsoft Word
- Outlook
- Managing funds and records
- Customer Service
- Teamwork & Collaboration
- Answering phone calls
- Organization
- Hospitality
- Guest Services
Timeline
Crew Team Member
Chipotle
12.2023 - 05.2024
Teen Council Member/Receptionist
Art Institute of Chicago, Ryan Learning Center
10.2022 - 06.2023
Bachelor of Science - Biological Sciences
University of Illinois At Chicago
High school or equivalent -
De La Salle Institute
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