Hi, I’m
Lauren Distler
Columbia,MO
Summary
Conscientious Healthcare professional offering over 10 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
13
years of professional experience
1
Certification
Work History
Women's Health Associates
Medical Assistant
02.2019 - Current
Job overview
- Managed electronic health records system to update patient information and facilitate smooth communication between healthcare team members.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Boyce and Bynum
Phlebotomist
10.2016 - 02.2019
Job overview
- Collected blood specimens following strict protocols to ensure sample integrity.
- Applied venipuncture techniques to collect blood samples from patients of all ages.
- Demonstrated proficiency in handling difficult venipuncture cases with minimal discomfort to patients.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Unique Thrift Store
Cashier
01.2016 - 09.2016
Job overview
- Managed daily cleaning tasks to uphold store standards.
- Facilitated seamless point-of-sale operations.
- Addressed customer concerns, ensuring their satisfaction.
- Supported team members in maintaining a consistently clean store environment.
- Supported managerial tasks to ensure seamless shift operations.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Capital Region Medical Center
Medical Assistant
05.2015 - 11.2015
Job overview
- Monitored vital signs, including PR, RR, BP, and temperature.
- Followed company procedures to maintain accurate and up-to-date patient data.
- Completed comprehensive duties in phlebotomy such as injections, blood collection, and vaccinations.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Prepared examination rooms by sanitizing equipment and restocking supplies to maintain a clean, efficient environment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Summit Villa Lifecare
Certified Medication Aide
05.2012 - 07.2015
Job overview
- Built strong rapport with patients and their families, addressing any concerns related to medications or overall treatment plans.
- Optimized communication between patients and healthcare providers through thorough documentation of relevant observations during medication administration visits.
- Provided quality patient care by accurately measuring and recording vital signs before and after medication administration.
- Streamlined workflow processes by coordinating with pharmacy staff on prescription refills and deliveries to ensure consistent access to needed medications for all patients.
- Maintained up-to-date knowledge on new medications, advances in treatment methods, or changes in regulations through regular continuing education efforts.
- Assisted patients with self-administration of medications when appropriate, promoting independence and confidence.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Monitored patient responses to medication to report adverse reactions quickly.
- Communicated effectively with healthcare team to coordinate patient care plans.
- Operated electronic health records system to update patient information accurately.
- Assisted patients with daily living activities, promoting independence and dignity.
Education
Metro Business CollegeJefferson City, MO
Associate of Applied Science from Medical Assistant
05.2016
Jefferson City High SchoolJefferson City, MO
High school diploma or GED from General Studies
05.2009
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic health records
- CPR
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Maintaining confidentiality
- First aid
- Medical supply inventory
- Equipment sterilization
- Medical office administration
- OB/GYN procedures
- Medical billing and coding
- Reliable transportation
- Conflict resolution
- Neurology assessments
- Insurance authorizations
Certification
- Certified Clinical Medical Assistant (CCMA)
- Certified Medical Assistant (CMA)
- CPR Certification
- Certified Medical Assistant
Accomplishments
Only 1 or 3 that got over 200 sticks during clinical hours.
Vice president at Metro Business College students.
Timeline
Medical Assistant
Women's Health Associates
02.2019 - Current
Phlebotomist
Boyce and Bynum
10.2016 - 02.2019
Cashier
Unique Thrift Store
01.2016 - 09.2016
Medical Assistant
Capital Region Medical Center
05.2015 - 11.2015
Certified Medication Aide
Summit Villa Lifecare
05.2012 - 07.2015
- Certified Clinical Medical Assistant (CCMA)
- Certified Medical Assistant (CMA)
- CPR Certification
- Certified Medical Assistant
Metro Business College
Associate of Applied Science from Medical Assistant
Jefferson City High School
High school diploma or GED from General Studies
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