Lauren Dobbert
Long Beach,CA
Summary
Hardworking employee with extensive customer service background, ability to multitask, and appropriately assess time management. Devoted to giving every customer a positive and memorable experience. Thrives in fast-paced environments, and is adaptable to last-minute changes.
Overview
3
3
years of professional experience
Work History
Extra Help Group Counselor Trainee
Orangewood Children's Home
Orange, California
06.2025 - 08.2025
- Supervise children's daily activities, including learning, meals, recreation, and field trips.
- Care for younger children by feeding them and changing their clothes.
- Respond quickly and make decisions in emergency situations.
- Guide children in proper behavior, hygiene, social interaction, and citizenship.
- Monitor for safety hazards, and report broken equipment.
- Keep areas clean and sanitary, while engaging children in age-appropriate chores to build responsibility.
Front of House
Chick-Fil-A
Irvine, California
10.2023 - 07.2025
- Hospitality tasks (taking out the trash, cleaning tables).
- Processed cash and card transactions at the register.
- Verified orders and bagged items.
- Assisted customers with orders and provided friendly service at the counter.
- Served orders to customers at windows, counters and tables.
Restaurant Hostess
Olive Garden
Tustin, California
10.2022 - 03.2023
- Greeted guests warmly upon arrival to create a welcoming atmosphere.
- Assisted servers by coordinating timely table assignments and guest flow.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Managed reservations, waitlists, and special requests for large parties.
- Answered telephone to provide dining information and take reservations.
Front of House
Chick-fil-A
Irvine, California
03.2022 - 07.2022
- Maintained high standards of customer service during fast-paced work shifts.
- Recorded customer orders and communicated clearly to confirm each order.
- Replenished condiments, napkins, and other supplies at the counter area.
- Operated cash registers to process customer orders.
- Served orders to customers at windows, counters and tables.
Education
Bachelor of Arts - Human Development
California State University, Long Beach
Long Beach, CA08-2027
Associate of Arts -
Irvine Valley College
Irvine, CA06-2025
Skills
- Customer service
- Child supervision
- Record keeping
- Team collaboration
- Conflict resolution
- Time management
- Reliable punctuality
Accomplishments
CITI certificate in Social and Behavioral Research (ID: 14827840)
Timeline
Extra Help Group Counselor Trainee
Orangewood Children's Home
06.2025 - 08.2025
Front of House
Chick-Fil-A
10.2023 - 07.2025
Restaurant Hostess
Olive Garden
10.2022 - 03.2023
Front of House
Chick-fil-A
03.2022 - 07.2022
Bachelor of Arts - Human Development
California State University, Long Beach
Associate of Arts -
Irvine Valley College
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