Lauren Drainer
Saint Louis,MO
Summary
Skilled team player with strong background in busy and medical related environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities and interpersonal skills. Highly motivated and able to work well under stress in fast paced medical environments.
Overview
6
6
years of professional experience
Work History
Mental Health Coach
Saint Louis Children's Hospital
2021.09 - Current
- Empowered patients by setting realistic goals, encouraging personal growth, and celebrating achievements throughout the recovery process.
- Implemented evidence-based therapeutic interventions to help patients manage mental health difficulties.
- Coordinated with our medical team to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Supported families in understanding their loved one''s mental health condition and provided resources for ongoing support.
- Assisted in development of therapeutic activities for patients.
- Developed and maintained positive relationships with patients to create safe and supportive environment.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
Research Assistant (Volunteer)
Dr. Sultana Jahan
2021.03 - 2022.03
- Recorded and analyzed data to produce reports of results.
- Utilized excel to prepare charts and graphs displaying research data.
- Maintained detailed documentation of research results.
- Studied the effects of high prolactin levels in children and adolescents while on the drug Risperidone and investigating the antipsychotic induced hyperprolactinemia and its effects on skeletal growth in adolescents and children.
- Conducted surveys to collect research data
Urgent Care Office Assistant (Volunteer)
Columbia Urgent Care
2019.08 - 2021.05
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Built relationships with patients using professionalism and sensitivity in all communications.
- Received, screened, routed and responded to incoming telephone calls. Maintained confidentiality concerning treatment and personal information.
- Took patient vitals, created patient profiles and charts, verified insurance information, and roomed patients
- Disinfected patient rooms, bathrooms and examination areas to prevent disease spread
Server
John G's Taproom
2018.05 - 2019.01
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Processed orders and sent to kitchen employees for preparation.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Science - Biological Sciences
University of Missouri - Columbia
Columbia, MO05.2021
High School Diploma -
Union High School
Union, MO05.2017
Skills
- Strong Work Ethic
- Analytical Thinking
- Strong written and verbal communication skills
- Relationship Building
- Strong attention to detail and ability to multitask
- Adaptable
- Active Listening
- Reliable
- Good time management
- Teamwork
Timeline
Mental Health Coach
Saint Louis Children's Hospital
2021.09 - Current
Research Assistant (Volunteer)
Dr. Sultana Jahan
2021.03 - 2022.03
Urgent Care Office Assistant (Volunteer)
Columbia Urgent Care
2019.08 - 2021.05
Server
John G's Taproom
2018.05 - 2019.01
Bachelor of Science - Biological Sciences
University of Missouri - Columbia
High School Diploma -
Union High School
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