LAUREN DROUET
Hammond,LA.
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
4
4
years of professional experience
Work History
Bartender/Server
Buddies Bar and Grill
08.2022 - 05.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Biometric Screener
Vitalogy, Inc, LA
07.2022 - 01.2023
- Maintained participant and specimen information logs.
- Completed accurate and timely data entry.
- Completed finger-sticks for cholesterol and glucose readings using Cholestech LDX machine.
- Administered blood pressure with automatic and manual cuffs.
Bartender
Ol’ Skool– Ponchatoula
08.2021 - 08.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Hostess/Server
Johnson’s Kitchen
03.2021 - 08.2021
- Bussed and reset tables to keep dining room and work areas clean.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Team Member
Smoothie King
07.2019 - 03.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
High School Diploma
Ponchatoula High School
Ponchatoula, Louisiana2020
Some College
Southeastern Louisiana University
Hammond, Louisiana2022
Continuing Education
CALReginal
Fairfield, CA2023
Skills
- Transactions and Cash Handling
- High-Volume Dining
- Wine and Liquor Service
- Workflow Coordination
- Food Preparation and Safety
- Hospitality Service Expertise
- Identification Requirements
- Food Sales and Promotion
- Customer Service and Rapport
- Guest Relations Management
- Patient Scheduling
- Treatment Plan Development
- Systems Analysis
- Glucose Testing
Timeline
Bartender/Server
Buddies Bar and Grill
08.2022 - 05.2023
Biometric Screener
Vitalogy, Inc, LA
07.2022 - 01.2023
Bartender
Ol’ Skool– Ponchatoula
08.2021 - 08.2022
Hostess/Server
Johnson’s Kitchen
03.2021 - 08.2021
Team Member
Smoothie King
07.2019 - 03.2020
High School Diploma
Ponchatoula High School
Some College
Southeastern Louisiana University
Continuing Education
CALReginal
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