Gardening
Lauren Earley
Clinton,TN
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Building Services Lead
Pilot Flying J
Knoxville, TN
03.2022 - 02.2023
- Maintained an office building ensuring supplies were stocked with professional organization
- Collaborated with admins for meetings, catering, and special events
- Oversaw 5 crew members' for accuracy and completed assignments.
- Directed work of custodial personnel to complete tasks within expected timeframes.
- Maintained proper level of inventory and ordered supplies for assigned facilities.
Flooring Sales Specialist
The Home Depot
Oak Ridge, TN
10.2021 - 03.2022
- Achieving the highest possible customer satisfaction levels on surveys while providing excellent service
- Delivering professional installation services for all types of carpet, blinds, and hard floor options.
- Maintained in-depth understanding of all available brands and types of flooring available to customers.
- Demonstrated features of different floor options and overcame objections with knowledgeable response.
Lab
Mangaer, Secret City Vapor
Oakridge, TN
02.2021 - 03.2022
- Manufacturing vape liquid in a lab setting following safety procedures and FDA guidelines
- Handling front of house sales while delivering exceptional customer service
- Dealing with wholesale accounts
- Properly labeled specimens to help each be easily identifiable by lab staff.
- Oversaw items in inventory and reordered before supplies diminished.
Inventory manager
Ted Russell Ford and Lincoln
Knoxville, TN
08.2020 - 12.2020
- Checking new vehicles are displaying factory and addendum stickers, and selling price
- Replacing sold vehicles and empty spaces with new inventory, and ensuring most marketable vehicles are put on display first
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
Barista/Cashier
Starbucks
Oak Ridge, TN
06.2018 - 08.2020
- Listening to customer complaints and queries and addressing their concerns in an efficient yet friendly manner, and reporting to the manager on duty without delay
- Greeted customers entering store and responded promptly to customer needs.
- Taking customer orders and conveying them to other employees for preparation
- Worked closely with shift manager to solve problems and handle customer concerns.
Subway Sandwich Artist
GPM Investments, LLC
Clinton, TN
03.2018 - 05.2019
- Exhibits a cheerful and helpful manner while greeting guests and preparing their orders
- Demonstrates a complete understanding of menu items and explains them to guests accurately
- Performs light paperwork duties as assigned.
- Assisted customers in choosing menu items by providing food complementing information.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
Education
High school diploma -
L&N STEM Academy
08.2016 - 05.2019
Skills
Attention to Detail
Active Listening
Flexible and Adaptable
Organization and Time Management
Conscientious
Accomplishments
- Collaborated with team of three in the development of recycling program.
- Promoted to Building Ser vices Lead after 1 month.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Interests
Sewing
Reading
Timeline
Building Services Lead
Pilot Flying J
03.2022 - 02.2023
Flooring Sales Specialist
The Home Depot
10.2021 - 03.2022
Lab
Mangaer, Secret City Vapor
02.2021 - 03.2022
Inventory manager
Ted Russell Ford and Lincoln
08.2020 - 12.2020
Barista/Cashier
Starbucks
06.2018 - 08.2020
Subway Sandwich Artist
GPM Investments, LLC
03.2018 - 05.2019
High school diploma -
L&N STEM Academy
08.2016 - 05.2019