Lauren Ely
Quakertown,PA
Summary
To empower young people through compassion and growth in numerous behavioral health positions.
Overview
6
6
years of professional experience
Work History
Team Member
Target Corporation
09.2021 - Current
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
- Developed strong cooperative relationships with coworkers and managers.
Intern
Centre County Youth Service Bureau
01.2024 - 12.2024
- Assisted with weekly small group meetings at a local elementary school
- Provided peer support to children in the community in need of positive role models
- Completed the intake process for new volunteers
- Input client and volunteer information into online database
- Collaborated with other interns to host and organize client events
Server
LifeQuest
06.2019 - 09.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
Assistant Manager
Dollar Tree
01.2020 - 01.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
Bachelor of Arts - Psychology
The Pennsylvania State University
University Park01.2024
Bucks County Community College - Psychology
Bucks County Community College
01.2022
Skills
- Customer service
- Leadership qualities
- Emotional support provision
- Social skills development
- Multitasking
- Excellent communication
- Active listening
Timeline
Intern
Centre County Youth Service Bureau
01.2024 - 12.2024
Team Member
Target Corporation
09.2021 - Current
Assistant Manager
Dollar Tree
01.2020 - 01.2021
Server
LifeQuest
06.2019 - 09.2021
Bucks County Community College - Psychology
Bucks County Community College
Bachelor of Arts - Psychology
The Pennsylvania State University
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