Lauren Enke
Kuna,ID
Summary
Hardworking and highly personable Associate Commercial Lines Underwriter with 26 years of experience in customer service. Dependable, self-motivated and team-oriented.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Associate Commercial Lines Underwriter
United Fire Group
10.2021 - Current
- Currently managing a commercial underwriting territory of $14.7 million that incorporates the states of Idaho and Utah for both new business and renewals.
- Achieving positive results through solid risk selection and by developing strong relationships with agents and account managers to provide next level service.
- Evaluate information and exposures for acceptability using multiple resources including CG Advantage Point, Google Earth, Risk Meter, Experian, ISRB, ISO, Reference Connect and Risk Control reports. Negotiate with agents on pricing, coverages and terms.
- Travel for in person agency visits multiple times a year.
Senior Underwriting Technician
United Fire Group
01.2011 - 01.2021
- Coached and mentored Underwriting Coordinators and Underwriting Specialists and help answer questions from the team
- Assisted underwriters with information gathering and written correspondence
- Perform customer service/public relations such as responding to agents’ status requests and handling routine telephone inquiries from others including but not limited to agents, insureds, other departments and underwriters
- Accurate entry of statistical information and computing of premium to generate a legal contract for the insured including new and renewal policy contracts, endorsements, cancellations, reinstatements, and initial entries for applications and quotes
- Train new hires and perform quality control audits
- Able to continually prioritize to meet deadlines often while multiple interruptions occur
- Assist management with projects as needed
- Distribution of analyst releases as they apply to the Sacramento branch
- Underwriting change requests for terminated agents in both Denver and Sacramento
Underwriting Assistant/File Clerk
United Fire Group
01.1997 - 01.2011
- Set up renewal files
- Delivered and picked up mail throughout the office
- Pulled and distributed files for Underwriting
- Sent agents follow up requests for needed info.
Skills
- Data Review
- Application Analysis
- Team collaboration
- Documentation
- Analytical thinking
- Customer service
- Relationship building
- Risk assessment
Certification
AINS - Associate in Insurance
Timeline
Associate Commercial Lines Underwriter
United Fire Group
10.2021 - Current
Senior Underwriting Technician
United Fire Group
01.2011 - 01.2021
Underwriting Assistant/File Clerk
United Fire Group
01.1997 - 01.2011