Lauren Enokian
Peyton,Co
Summary
Medical Records experience, including assembly, coding, scanning, and ROI. Works well without supervision. Valued work performance-team player, new ideas, willing to go the extra mile, and professional demeanor, positive attitude, energetic and self motivated. Ability to prioritize and remain focused on the essence of an issue Excellent with customer support services Skilled at learning new concepts quickly while working well under pressure
Overview
20
20
years of professional experience
Work History
Stay at Home Mom and Military Spouse
None
06.2015 - Current
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Maintained entire family's schedule and organized events
- Established and maintained household financial budget
- Provided childcare
- Organized multiple cross country moves
Receptionist
Rocky Mountain Cancer Center
Colorado Springs, CO
01.2011 - 06.2015
- Greeted patients, families, and visitors
- Registered clients, verified data and assisted with completing forms
- Answered phone, took messages / Performed general office duties
- Collected visit fees from patients as required
- Arranged referrals and completed required referral paperwork
- Called patients to remind them of appointments
- Set up and maintained files for clients / data entry
- Opened, sorted and distributed mail
- Kept work and waiting areas neat and organize
- Data Control Tech - Medical Records
- Process ROI's
- Assembly and analysis of patient records
- File, pull, and audit records
- Prepare and scan records into the EMR system
Volunteer
Penrose St. Francis Medical Center
Colorado Springs, CO
09.2010 - 06.2015
- File, pull, and assemble records
- Prepare, scan, and assign form IDs to ERs
Student
DeVry University, Health Information Management
Colorado Springs, CO
09.2007 - 05.2011
Intern
Penrose St. Francis Medical Center
Colorado Springs, CO
07.2010 - 09.2010
- Trained in coding inpatient/outpatient records
- Assembly and analysis of patient records
- File, pull, and assemble records
- Prepare, scan, and assign form IDs to ERs
Customer Service Representative
Colorado Springs, CO
08.2007 - 07.2008
- Worked in a high volume call center environment (75+ calls a day)
- Delivered world class customer service
- Process client files and schedule appointments
- Dispatched emergency roadside assistance
- Maintained 100% quality assurance scores
- Identified customer needs in order to successfully provide prompt resolution to all roadside callers
USAG
08.2005 - 06.2007
Cashier
Circle K
Lawton, OK
05.2004 - 04.2005
- Managed the cash register
- Greeted customers
- Received and stocked shipments and deliveries
- Maintained a clean store
- Assisted supervisor with special projects
Cashier
Sears
Lawton, OK
01.2003 - 10.2004
- Greeted customers and directed them where they wanted to go
- Managed the cash register
- Up-sale credit card applications
- Help stock the store
- Maintained an organized and clean area
Office Retention
Southwest Oklahoma Federal Credit Union
Lawton, OK
02.2004 - 09.2004
- Destroyed outdated office documents
- Maintained office environment, kept office organized and sanitized
Loader
UPS
Jacksonville, FL
05.2003 - 12.2003
- Scan packages
- Ensure that all packages were going to the right destination
- Maintain HAZMAT standards
- Loaded up to 4 trucks with in a 5 hour period
Education
Associates Degree - Health Information Technology
DeVry University
HIT 141 Health Information Processes, HIT202 International Classification Coding I & II - undefined
Skills
- TECHNICAL SKILLS:
- Meditech, IKnowMed, Centricity, SoftMed, 3M Coding Software, Acclaim software, Peoplesoft, Carestream, Windows XP, Windows Vista, MS Office, MS Word, PowerPoint, Excel, Outlook
- Relationship Issues Management
- Electronic Medical Record Software
Timeline
Stay at Home Mom and Military Spouse
None
06.2015 - Current
Receptionist
Rocky Mountain Cancer Center
01.2011 - 06.2015
Volunteer
Penrose St. Francis Medical Center
09.2010 - 06.2015
Intern
Penrose St. Francis Medical Center
07.2010 - 09.2010
Student
DeVry University, Health Information Management
09.2007 - 05.2011
Customer Service Representative
08.2007 - 07.2008
USAG
08.2005 - 06.2007
Cashier
Circle K
05.2004 - 04.2005
Office Retention
Southwest Oklahoma Federal Credit Union
02.2004 - 09.2004
Loader
UPS
05.2003 - 12.2003
Cashier
Sears
01.2003 - 10.2004
Associates Degree - Health Information Technology
DeVry University
HIT 141 Health Information Processes, HIT202 International Classification Coding I & II - undefined
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