Lauren Faltisek
Stafford
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. A Headworker with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Barstia
Dutch Bros
Missouri City
03.2025 - Current
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
Shift Lead Manager
Minuti Coffee
Sugar Land
08.2023 - Current
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Barista
Minuti Coffee
Sugar Land
08.2023 - 02.2024
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Managed rushes of customers daily with efficient, levelheaded customer service.
- Described menu items to customers and suggested products based on stated preferences.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Education
Certificate - Computer Science And Programming
Southern Career Institute
Austin, TX04-2023
Dulles High School
Sugar Land, TX05-2022
Skills
- Customer Service
- Time Management Skills
- Coffee Expertise
- Active Listener
- Team Player
- Friendly and Outgoing
- Team Leadership
- Speedy and Efficient
- Team Collaboration and Leadership
- Flexible Schedule
- Issue Resolution
- Customer Assistance
- Opening and Closing Duties
- Menu Memorization
Education and Training
other
Timeline
Barstia
Dutch Bros
03.2025 - Current
Shift Lead Manager
Minuti Coffee
08.2023 - Current
Barista
Minuti Coffee
08.2023 - 02.2024
Certificate - Computer Science And Programming
Southern Career Institute
Dulles High School
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