Lauren Fletcher
St. George,Utah
Summary
Creative, independent, and reliable leader with exceptional problem-solving abilities, communication skills, and a strong background in hospitality. Possesses quick learning abilities, professionalism, and a lot of previous job experience in office settings and restaurants. Class President throughout high school, with volunteer work in organizing community events and providing support to those in need. Compassionate professional with background in personal care and service. Known for high productivity and efficient task completion, ensuring client satisfaction and well-being. Skilled in empathetic communication, time management, and adaptive problem-solving strategies. Excel at using patience, active listening, and interpersonal skills to build trust and foster positive relationships.
Overview
9
9
years of professional experience
Work History
House and Pet Sitter
Family Friends And Neighbours
Anchorage, Alaska
01.2016 - 01.2025
- Cared for pets, ensuring their well-being and safety during owner absence.
- Maintained homes by cleaning, organizing, and performing light maintenance tasks.
- Communicated regularly with pet owners to provide updates and address concerns.
- Developed trusting relationships with pets, enhancing their comfort and reducing anxiety.
- Followed specific instructions from clients regarding how they would like their home cared for while they are away.
Babysitter
Family Friends And Neighbors
Anchorage, Alaska
01.2016 - 01.2025
- Supervised children during playtime, ensuring safety and engagement.
- Prepared nutritious meals and snacks catering to dietary preferences.
- Organized educational activities to promote learning and development.
- Managed conflict resolution among children to maintain harmony.
- Communicated effectively with parents about daily activities and needs.
Breakfast/Lunch Server
iHop Restaurant
Anchorage, AK
04.2023 - 09.2023
- Displayed outstanding customer service by providing attentive food and beverage hospitality.
- Managed cash transactions effectively, including cash register operations, while maintaining meticulous records.
- Exhibited exceptional ability to thrive in a challenging and fast-paced work environment, effectively managing multiple tasks and responsibilities.
Receptionist/Cleaner
Roger Briley & Associates of Alaska
Anchorage, AK
08.2021 - 09.2022
- Communicated with tenants effectively to address maintenance needs, collect rent payments, and resolve complaints.
- Managed timely payment collection from about 300 clients and diligently followed up on outstanding payments.
- Facilitated timely bill payments to utility companies and maintained accurate records.
- Handled the posting of notices and ensured compliance with legal requirements.
- Conducted comprehensive cleaning of over a hundred apartment units and houses upon tenant departure.
Sales Clerk/Tour Guide
Anchorage Alaska Aviation Museum
Anchorage, AK
04.2019 - 08.2020
- Successfully promoted and sold all different types of aviation merchandise to customers, while efficiently managing paperwork and inventory.
- Developed visually captivating museum exhibits by meticulously transcribing historical content.
- Led tours around the museum, providing informative and engaging experiences to groups of 15 or more visitors.
Education
Bachelor of Science - Criminal Justice With Emphasis in Family Studies
Utah Tech University
St. George, UT05.2026
Associate of Science - General Studies
Utah Tech University
St. George, UT05-2024
Skills
- Effective communication
- Conflict resolution
- Customer service
- Team collaboration
- Project management
- Child development
- Dependable/Trustworthy
- Child care
- Initiative taking
- Clean background check
- Client confidentiality
- House maintenance
- Coordination skills
VOLUNTEER EXPERIENCE
Dimond High school Student Government, Class President, Anchorage, AK, 2018-08, 2022-05, Thanksgiving Volunteer dinner at the Providence transitional hospital, serving food and conversing with all patients that were not able to go home for holidays., Spring Cleanup for over 30 business properties, sides of 3 big highways and 12 different schools around Anchorage., Canned Food Drive collection of over 200 cans per class each year. (Freshmen to Sophomore year)
Timeline
Breakfast/Lunch Server
iHop Restaurant
04.2023 - 09.2023
Receptionist/Cleaner
Roger Briley & Associates of Alaska
08.2021 - 09.2022
Sales Clerk/Tour Guide
Anchorage Alaska Aviation Museum
04.2019 - 08.2020
House and Pet Sitter
Family Friends And Neighbours
01.2016 - 01.2025
Babysitter
Family Friends And Neighbors
01.2016 - 01.2025
Bachelor of Science - Criminal Justice With Emphasis in Family Studies
Utah Tech University
Associate of Science - General Studies
Utah Tech University