Lauren Flores
McAllen
Summary
Results-driven retail leader with experience overseeing store operations, developing future leaders, and driving business performance. Known for building strong team culture, elevating guest experience, and leading cross-functional collaboration across guest experience, visual merchandising, and operations. Passionate about empowering teams and creating environments where both people and business thrive.
Overview
4
4
years of professional experience
Work History
Store Manager (Contract)
Lululemon
McAllen, TX
02.2026 - Current
- Led overall store operations including business performance, talent development, and guest experience execution for a high-volume retail location.
- Partnered with regional leadership to drive store priorities, align team strategy, and maintain operational excellence.
- Developed leadership bench strength through coaching, feedback, and development planning for leads and educators.
- Oversaw daily business metrics including traffic, conversion, and sales performance to guide floor leadership and maximize results.
Assistant Manager of Guest Experience
Lululemon
McAllen, TX
05.2024 - 02.2026
- Lead the sales floor to deliver an elevated guest experience through authentic connection, product education, and solution-based selling.
- Coach and develop educators through real-time feedback and floor leadership to strengthen guest engagement and drive business results.
- Facilitate team huddles and development moments to reinforce brand storytelling, product knowledge, and sales strategies.
- Partner with visual merchandising leadership to ensure product presentation enhances guest navigation and brand storytelling.
- Support operational excellence through oversight of cash management, inventory accuracy, and omni-channel fulfillment.
Guest Experience Lead
Lululemon
McAllen, TX
09.2022 - 05.2024
- Led floor coverage and educator support during peak traffic periods to ensure consistent guest experience standards.
- Modeled product education and brand storytelling to drive guest connection and team confidence on the floor.
- Partnered with leadership to support daily operations, team alignment, and store priorities.
Education
Bachelor of Science - Psychology
University of Texas-Rio Grande Valley
Edinburg, TX05.2020
Skills
- Retail Leadership & Team Development
- Guest Experience Strategy
- Business Performance Analysis (Traffic, Conversion, Sales)
- Visual Merchandising & Brand Storytelling
- Inventory & Omni-Channel Operations (BOPIS / SFS)
- Floor Leadership & Sales Coaching
- Cross-Functional Collaboration
Timeline
Store Manager (Contract)
Lululemon
02.2026 - Current
Assistant Manager of Guest Experience
Lululemon
05.2024 - 02.2026
Guest Experience Lead
Lululemon
09.2022 - 05.2024
Bachelor of Science - Psychology
University of Texas-Rio Grande Valley