Lauren Florez
Gastonia,NC
Summary
Experienced professional adept at navigating fast-paced environments and adapting to last-minute changes. Demonstrates exceptional ability to thrive under pressure, consistently earning high marks for work quality and speed.
Overview
12
12
years of professional experience
Work History
Server/Waiter
DON PEDRO MEXICAN RESTAURANT
Gastonia , NC
2024.06 - Current
- Provided exceptional customer service by promptly greeting and seating guests, ensuring a positive dining experience
- Accurately took food and drink orders from patrons and entered them into the POS system with minimal errors
- Collaborated with kitchen staff to ensure timely delivery of meals while maintaining high quality standards.
Assistant Teacher
Childcare Network
Gastonia , NC
2023.02 - 2024.07
- Assisted lead teacher in creating and implementing lesson plans for various subjects
- Managed classroom behavior by implementing positive reinforcement strategies and maintaining a safe and respectful learning environment
- Facilitated small group activities to reinforce lesson concepts and promote active student engagement.
Medical Assistant
Kings Clinic and Urgent Care
Gastonia , NC
2019.02 - 2019.07
- Developed and implemented age-appropriate curriculum for children in accordance with state guidelines
- Created a safe and nurturing environment for children, ensuring their physical, emotional, and social well-being
- Collaborated with parents to understand their child's unique requirements and provide regular updates on progress.
CSR
Bank of America
Gastonia , NC
2016.01 - 2017.01
- Build and retain customer relationships
- Verified and balanced assigned cash drawer with minimal cash variances
- Maintained adequate cash and/or cash drawer limits as required by bank policy
- Referred bank products and services to specific customers through needs identification, maximizing profitable relationship.
Deli Clerk
Walmart
Gastonia , NC
2015.01 - 2016.01
- Responsible for taking customers' orders and delivering quality service
- Assisting in the ongoing process of keeping the work areas clean.
Sales Associate
Walgreens
Gastonia , NC
2013.01 - 2015.01
- Coordinated with sales associates to ensure customer's needs were met
- Maintained and organized appearance of register and front desk
- Responded to customer problems and provided solutions
- Processed purchases, handles transactions, monitor register, and processed refunds and returns.
McDonalds Crew
McDonalds Crew
Gastonia , NC
2013.01 - 2014.01
- Providing quality customer service to a range of customers
- Handling payment and food
- Maintaining organization and cleanliness of all workstations
- Working in a fast-paced team environment.
Education
Nursing - Nursing
ECPI University
Charlotte, NC08.2022
High school diploma -
Hunter Huss High School
Gastonia, NC06.2013
Skills
- Skills Development
- Behavior Modeling
- Lesson Plan Implementation
- Order Accuracy
- Safe Food Handling
- Customer Service
- Medical Terminology
- Procedure Assistance
- HIPAA Compliance
- Data Entry
- Medical Equipment Operation
- Spanish Fluency
Clinical Experience
- White Oak Manor, 1915 Ebenezer Rd, Rock Hill, SC, 29732, 04/04/22, 05/08/22
- Carolina Rehabilitation- Mount Holly, 275 Beatty Dr, Mount Holly, NC, 28012, 05/09/22, 06/12/22
- Charlotte BH, 501 Billingsley Rd, Charlotte, NC, 28211, 06/13/22, 07/24/22
Languages
Spanish
Native/ Bilingual
Clincal Experience
White Oak Manor
1915 Ebenezer Rd, Rock Hill, SC, 29732
April 4. 2022 - May 8, 2022
Carolina Rehabilitation- Mount Holly
275 Beatty Dr, Mount Holly, NC, 28012
05/09/2022- 06/12/2022
Charlotte BH
501 Bilingsley Rd, Charlotte, NC, 28211
06/13/2022- 07/24/2022
Timeline
Server/Waiter
DON PEDRO MEXICAN RESTAURANT
2024.06 - Current
Assistant Teacher
Childcare Network
2023.02 - 2024.07
Medical Assistant
Kings Clinic and Urgent Care
2019.02 - 2019.07
CSR
Bank of America
2016.01 - 2017.01
Deli Clerk
Walmart
2015.01 - 2016.01
Sales Associate
Walgreens
2013.01 - 2015.01
McDonalds Crew
McDonalds Crew
2013.01 - 2014.01
Nursing - Nursing
ECPI University
High school diploma -
Hunter Huss High School
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