Lauren Fournier
Temecula,CA
Summary
Dynamic People and Operations Manager with a strong background in multi-site leadership and cross-functional collaboration. Proven track record in managing and training diverse teams to streamline processes and enhance operational efficiency. Expertise in fostering mindful communication and practicing inclusive, active listening during periods of significant change. Committed to driving organizational success through strategic team development and process optimization.
Overview
15
15
years of professional experience
Work History
Manager of Regional Operations
National Veterinary Associates
Southern California
12.2022 - Current
- Support a portfolio of 14 veterinary hospitals generating $50M in revenue, leading ~250 employees and 40 veterinarians
- Built alignment across 18 leadership teams through structured huddles, workshops, and cross-functional development
- Collaborated with cross functional teams to make changes to labor management tools adopted company-wide, reducing labor costs to meet 2025 budget targets
- Develop and co-facilitate monthly office hours to guide teams in labor management tactics and reporting interpretation
- Led change management and performance strategy across locations, including hiring practices, engagement initiatives, and revenue-driving tactics
- Coordinated and provided on-site support for 2 site relocations, one renovation and one divestiture
- Led highly interactive and personalized touring and hiring efforts, in partnership with recruiting team, leading to the onboarding of 15 new doctor hires in 2025.
Virtual Training Team Facilitator
lululemon
02.2021 - 11.2022
- Facilitated 3+ weekly leadership trainings for groups of 6–50 participants across the organization
- Coordinated, adapted and delivered engaging, adaptable learning experiences tailored to diverse audiences on leadership, change management
- Provided real-time coaching to support leadership growth and capability building
- Coordinated, executed and leveraged adult learning principals in both virtual facilitation and in-person workshops.
Store Manager
lululemon
Temecula, CA
03.2017 - 11.2022
- Led $5M–$9M business with 50+ employees, driving sustained revenue growth and operational performance
- Achieved top regional conversion (40%) through strong guest experience execution
- Built leadership pipeline with 17 total promotions (internal + external)
- Ranked #1 in team engagement in California and drove culture through structured feedback and action planning
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Spearheaded and project managed community events that raised the brand profile and encouraged local small business support and engagement.
Store Manager
Free People
San Diego, CA
08.2016 - 03.2017
- Managed $3M store, improving sales to +3% YoY in a short turnaround period
- Elevated team performance and service culture, achieving bonus in multiple months
- Developed internal talent through structured coaching and development planning
- Strengthened operational consistency and execution standards
District Manager
Anthropologie
San Diego, CA
11.2014 - 01.2016
- Oversaw 6 locations across multiple markets, including Hawaii
- Coached Store Managers on performance, people development, and operational execution
- Developed and facilitated workforce planning and leadership development workshops
- Directed new store opening in Hawaii, including training and market adaptation
Senior Store Manager
Anthropologie
Los Angeles, CA
05.2011 - 11.2014
- Managed $9M flagship location while supporting multiple store teams.
- Developed and promoted 4 Store Managers to higher-volume locations
- Improved operational performance, including shrink reduction and process optimization
- Coordinated with regional Stock Managers to develop and train company-wide on SOP that led to improved efficiency and improved adaptation of emerging ship-from-store systems.
- Mentored staff, fostering professional development and empowering team members to achieve goals.
- Led the opening of two new store locations, coordinating schedules, trainings and managing deadlines across construction, inventory management, merchandizing, and store teams.
Education
Bachelor of Science - Art History, Minor in Studio Arts
Boston University
Boston, MA06.2004
Timeline
Manager of Regional Operations
National Veterinary Associates
12.2022 - Current
Virtual Training Team Facilitator
lululemon
02.2021 - 11.2022
Store Manager
lululemon
03.2017 - 11.2022
Store Manager
Free People
08.2016 - 03.2017
District Manager
Anthropologie
11.2014 - 01.2016
Senior Store Manager
Anthropologie
05.2011 - 11.2014
Bachelor of Science - Art History, Minor in Studio Arts
Boston University