Lauren Garcia
Conway,AR
Summary
A hardworking and passionate job seeker with strong organizational and communication skills, eager to secure an entry-level position. Dedicated team player with a history of meeting company goals while utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist
Chris Crain Enterprise
Conway, AR
07.2023 - Current
- Answered incoming phone calls, answering any questions.
- Enhanced customer satisfaction by providing friendly and efficient service upon entry.
- Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
- Maintained a well-organized reception area to create a welcoming environment for visitors.
- Reduced wait times and increasing client satisfaction.
- Contributed to team success by cross-training in administrative roles, providing backup support when necessary.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Supported administrative staff with daily tasks, resulting in increased productivity and a well-organized work environment.
- Increased guest loyalty by promptly attending to their needs and personalizing their experiences.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, inviting lounge environment.
Server
Shortys
Conway, AR
07.2022 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep the dining room and work areas clean.
- Kept track of event finances, initial deposits, due payments, and final balances.
- Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic restaurants while maintaining a calm, professional demeanor.
Server
Logan's Roadhouse
Conway, AR
05.2022 - 07.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep the dining room and work areas clean.
- Kept the register accurately through correct billing, payment processing, and cash management practices.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Childcare Worker
LilyPad Learning Center
Conway, Ar
09.2021 - 04.2022
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent the spreading of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Promoted good behavior with positive reinforcement methods.
Cashier
Tractor Supply Company
Conway, Ar
04.2021 - 12.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
Administative Asistant
Oceanside Autowash
Oceanside, NY
01.2021 - 03.2021
- Greeted guests with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Answered incoming calls, processed requests, and relayed messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Keyed all data into Microsoft Word, and Microsoft Excel ex.
- Participated in strategic planning for company growth.
Manager
Sonic Drive-in
Vilonia, AR
03.2018 - 08.2020
- Accomplished multiple tasks within established timeframes.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Onboarded new employees with training and new hire documentation.
- Reviewed performance data to monitor and measure productivity, goal progress, and activity levels.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
Education
High School Diploma -
Vilonia High School
Vilonia, ARNo Degree - Dental Assisting
Accelerated Dental Assisting Academy
Conway, AR11.2022
Associate of Science - General Education
University of Arkansas Community College-Morrilton
Morrilton, AR05.2022
Skills
- Time Management
- Team Collaboration
- Computer Skills
- Staff Training
- Communication skills
- Financial Management
- Customer Relationship Management
Certification
- First Aid/CPR Certified
- Microsoft Applications
- Certified Dental Assistant
Timeline
Receptionist
Chris Crain Enterprise
07.2023 - Current
Server
Shortys
07.2022 - Current
Server
Logan's Roadhouse
05.2022 - 07.2022
Childcare Worker
LilyPad Learning Center
09.2021 - 04.2022
Cashier
Tractor Supply Company
04.2021 - 12.2021
Administative Asistant
Oceanside Autowash
01.2021 - 03.2021
Manager
Sonic Drive-in
03.2018 - 08.2020
High School Diploma -
Vilonia High School
No Degree - Dental Assisting
Accelerated Dental Assisting Academy
Associate of Science - General Education
University of Arkansas Community College-Morrilton
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