Summary
Overview
Work History
Education
Skills
Timeline
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Lauren Gibson

Columbus,OH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Case Manager

CoverMyMeds
Columbus, OH
03.2020 - Current
  • Strived to improve the patient journey and alleviate any barriers within our medication access programs.
  • Identified areas of improvement and was involved in discovery sessions with product managers, UX researchers, and developers to come up with effective solutions.
  • Promoted to the Customer Success Specialization Track and took responsibility of client research projects by analyzing data through Tableau, SQL and Excel.
  • Managed a case load of over 3,000 and created lasting relationships with providers and patients.

Account Representative

Ashland
Dublin, OH
01.2019 - 02.2020
  • Proficient with SAP, Global Purchasing and Supply Chain Software. Used it to process orders ranging from different specialty chemicals to medical devices.
  • Improved my position in our Advanced Materials department by working with Supply Chain Supervisor and Production Manager regarding high demand materials.
  • Analyzed accounts for delinquencies and other ongoing issues.
  • Proposed available products and solutions to meet diverse requirements.

Director of Purchasing

Wolf's Ridge Brewing
Columbus, OH
05.2014 - 01.2019
  • Sourced vendors, built relationships and negotiated prices.
  • Purchased new products and oversaw inventory stocking and availability.
  • Solved diverse supply chain problems involving numerous sources, logistics and scheduling factors.
  • Created and established my role and team from the ground up – including, but not limited to, reviewing resumes, conducting interviews, and involved with the creation and maintenance of relevant policies
  • Established team performance metrics by creating customized reports that erected new standards and goals for each employee

Education

MBA - Healthcare

Franklin University
Columbus, OH
09.2022

Bachelor of Arts - Psychology, Neuroscience

Ohio State University
Columbus, OH
08.2013

Associate of Arts -

Columbus State Community College
Columbus, OH
08.2011

Skills

  • Detail-oriented with the ability to analyze and resolve system process issues in a collaborative manner with peers
  • Self-motivated in learning new concepts and willing to collaborate with team members to improve operations
  • Selfless team player and ability to work in dynamic, fast-paced environment

Timeline

Case Manager

CoverMyMeds
03.2020 - Current

Account Representative

Ashland
01.2019 - 02.2020

Director of Purchasing

Wolf's Ridge Brewing
05.2014 - 01.2019

MBA - Healthcare

Franklin University

Bachelor of Arts - Psychology, Neuroscience

Ohio State University

Associate of Arts -

Columbus State Community College

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Lauren Gibson