Summary
Overview
Work History
Education
Skills
ADDITIONAL INFORMATION
Timeline
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LAUREN GIVOT

Salt Lake City,UT

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

6
6
years of professional experience

Work History

Beverage Cart Attendant

Willow Creek Country Club
05.2025 - Current
  • Operated POS system to facilitate member charges.
  • Maintained a clean and organized cart, ensuring optimal presentation of beverages and snacks for guest selection.
  • Greeted guests and inquired into beverage choices.
  • Enhanced guest experience by promptly serving beverages and snacks, always with smile and friendly conversation.
  • Contributed to positive guest experiences by quickly addressing concerns or complaints in a professional manner.
  • Established rapport with regular customers, fostering loyalty and repeat business through personalized service.

Customer Service Representative

Atlantic Aviation
11.2024 - 05.2025
  • Provide elite-level hospitality to private aviation clientele, coordinating VIP arrivals and amenities.
  • Communicate with incoming aircraft to ensure seamless transitions and services for guests.
  • Handle reservations, special requests, and high-volume phone communication with professionalism.
  • Improved resolution time with effective problem-solving for customer complaints.

Beverage Cart Attendant

Classic Club
09.2022 - 06.2024
  • Managed daily inventory, sales records, and guest preferences for efficient operations.
  • Operated POS system to facilitate cash and credit transactions and refunds.
  • Demonstrated adaptability by working efficiently during high-traffic times while still providing attentive service to patrons.
  • Assisted in training new Beverage Cart Attendants, sharing best practices for successful interactions with golf course guests.
  • Achieved safe food handling standards by strictly adhering to sanitation guidelines during food preparation and storage processes.
  • Restocked, organized and ordered products for beverage cart to maintain optimum inventory.
  • Cultivated rapport with guests to ensure a warm and personalized service experience.

Lead Host

Mastro’s Steakhouse
01.2021 - 01.2022
  • Served as the first point of contact in a luxury fine dining environment.
  • Managed reservations, special accommodations, and guest seating in a high-pressure setting.
  • Trained and led host team in hospitality standards aligned with a refined dining experience.

Fitness Center Receptionist

The Madison Club
01.2020 - 01.2021
  • Offered discreet and polished service to exclusive club members.
  • Maintained a clean, functional, and guest-ready facility while anticipating personalized member needs.
  • Provided concierge-style assistance in a luxury setting with emphasis on confidentiality.

Education

Shadow Hills High School

AA Degree - undefined

College of the Desert
01.2024

Bachelor of Science - Psychology

Grand Canyon University
Phoenix, AZ
06-2027

Skills

  • Upscale Food & Beverage Service
  • Bartending & Beverage Knowledge
  • Guest-Focused Communication
  • Multitasking in Fast-Paced Environments
  • Teamwork & Staff Support
  • Elite Clientele Relations
  • Conflict Resolution & Service Recovery
  • Attention to Detail & Cleanliness Standards
  • Alcohol awareness
  • Team leadership

ADDITIONAL INFORMATION

  • Available for flexible shifts, weekends, and holidays.
  • References available upon request.

Timeline

Beverage Cart Attendant

Willow Creek Country Club
05.2025 - Current

Customer Service Representative

Atlantic Aviation
11.2024 - 05.2025

Beverage Cart Attendant

Classic Club
09.2022 - 06.2024

Lead Host

Mastro’s Steakhouse
01.2021 - 01.2022

Fitness Center Receptionist

The Madison Club
01.2020 - 01.2021

AA Degree - undefined

College of the Desert

Shadow Hills High School

Bachelor of Science - Psychology

Grand Canyon University

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