Lauren Gokhale
Hamilton,NJ
Summary
Program Management, sales, and people management professional with a proven ability to understand complex global challenges and provide lasting, effective supply chain solutions hat impact business results. UPS Big Pitch winner for innovation concept. Account manager who exceeded annual sales targets by building and maintaining positive relationships and trust with clients, transferring people skills to lead successful Program Management team. Lifelong learner. Passionate biotech investor grown in biotech country (Princeton, NJ).
Overview
19
19
years of professional experience
1
1
Certification
Work History
GLOBAL PROGRAM MANAGER, SEAGATE TEAM
UPS
06.2024 - Current
- Orchestrate complex, multi-region, multi-product global account including parcel, air freight, ocean, LTL/FTL, and Warehousing/Contract Logistics for Seagate’s high tech supply chain
- Promoted from Americas region to Global Program Manager
- Expanded breadth of knowledge to understand pricing, billing, ex-US intra-EU/intra-APAC transportation, brokerage and other aspects of my global customer
- Levered global program management strengths in two competitive RFIs where UPS was selected/
PROGRAM MANAGER I, SEAGATE TEAM
UPS
08.2022 - 06.2024
- Orchestrate Americas region supply chain and technology projects, including parcel, air freight, ocean, Coyote, and GLD/Contract Logistics for Seagate’s high tech supply chain
- Lead US Program Management Team where 100% of US Program Management team direct reports are 2022 Champions Circle winners
- Big Pitch winner, funding secured for 'Launchpad' concept to bring supply chain success to new product launches and enhance the power of the CPM seat
- Innovation team lead, Sustainability ‘G Team’ member
- Special CPM Peak assignment (in addition to job function) for perishable food shipper Goldbelly – voted smoothest peak ever, customer acknowledged the 'magic' of CPM & Toms engagement
PROGRAM MANAGEMENT SUPERVISOR, APPLE TEAM
UPS
01.2019 - 08.2022
- Manage global UPS parcel and UPS SCS global air freight volume for normal Apple business and new product launches, along with managing special account revenues and billing
- Improved customer experience across key areas in launch performance and project payment
- Designated team presenter for quarterly business reviews
- NPI Innovation concept pitched and selected for BigPitch (the first idea selected in two years), named 'Top Innovation.'
Enterprise Accounts Account Manager
UPS
03.2012 - 01.2019
- Identify global business development opportunities and gain business strategy insights within local divisions of enterprise accounts
- Manage $88m account base
- Improved sales results in territory from 44% to 138% in first five months
- Inspired NJ legislative change that created opportunity for $2.5m in new business in the State of New Jersey
- Contributor to Emergency Management Guidelines for transport of newborn screening samples and my specific efforts were highlighted in a white paper
Senior Account Manager
UPS
04.2010 - 03.2012
- Provided comprehensive solutions to clients, incorporating full scope of UPS services to meet client needs throughout supply chain
- Identified, targeted, and converted accounts up to $3m in a challenging territory
- Won $2.5m multi-modal account by demonstrating total value proposition to client, fulfilling unmet needs, and investment in building a long-term relationship
Sales Channel Supervisor
UPS
07.2008 - 04.2010
- Managed 8 regional sales representatives
- Encouraged and incentivized creative approaches to develop new revenue streams
- Coached and evaluated sales representatives in sales, service, and time management
Account Executive
UPS
12.2005 - 07.2008
- Negotiated contracts for UPS core business
- Managed regional accounts under $200k
- $800k in new business generated annually
- Received Chairman’s Sales Excellence Award for exceptional sales performance
Education
Bachelor of Arts - English and Philosophy (minor: French)
Loyola University
New Orleans, LAManagement Executive Education Program - Using Data to Improve Pricing Performance Certificate
M.I.T.
Cambridge, MALean Six Sigma Certificate -
Villanova University
Villanova, PASkills
- French (Fluent)
- Spanish (Conversational)
- Mandarin Chinese (Moderate)
- Excel
- PowerPoint
- Access
- Teamworks, Wrike, MS Project
- Project Management
- Written and Verbal Communication
- Global Operations
Certification
PMP (In progress, class hours complete)
Python Bootcamp Certification
Communityleadership
- UPS Women’s Leadership Development (WLD), 01/01/09, Present
- United Way, Women in STEM, 01/01/18, Present
- United Way, WOMEN UNITED, 01/01/19, Present, Chair, 01/01/22
- United Way of Central New Jersey Board of Trustees, 01/01/22, Present
- Girl Scouts, USA, Troop Leader, 01/01/19, Present
- UPS Leadership Readiness Program, 01/01/22, 2022
- UPS North Atlantic District Real Talk (DE&I), 01/01/21, 2021
Timeline
GLOBAL PROGRAM MANAGER, SEAGATE TEAM
UPS
06.2024 - Current
PROGRAM MANAGER I, SEAGATE TEAM
UPS
08.2022 - 06.2024
PROGRAM MANAGEMENT SUPERVISOR, APPLE TEAM
UPS
01.2019 - 08.2022
Enterprise Accounts Account Manager
UPS
03.2012 - 01.2019
Senior Account Manager
UPS
04.2010 - 03.2012
Sales Channel Supervisor
UPS
07.2008 - 04.2010
Account Executive
UPS
12.2005 - 07.2008
Bachelor of Arts - English and Philosophy (minor: French)
Loyola University
Management Executive Education Program - Using Data to Improve Pricing Performance Certificate
M.I.T.
Lean Six Sigma Certificate -
Villanova University
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