Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Graham

Hazel Green

Summary

Personable and motivated with strong ability to lead teams effectively and maintain positive work environment. I have a great understanding of operational procedures and possess strong organizational and communication skills. I am committed to driving team success and ensuring high levels of productivity.

Overview

3
3
years of professional experience

Work History

Shift Leader

Starbucks
Huntsville, AL
08.2025 - Current
  • Led team during peak hours to ensure efficient service and customer satisfaction.
  • Trained new baristas on beverage preparation and company standards.
  • Maintained cleanliness and organization of the workspace to meet health standards.
  • Monitored inventory levels and assisted in ordering supplies as needed.
  • Resolved customer complaints promptly, enhancing overall experience and loyalty.
  • Completed cash and credit card transactions accurately using POS software.

Barista

Tous Les Jours
Huntsville, AL
08.2023 - 03.2025
  • Prepared and served high-quality coffee beverages following established recipes and standards.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Drive-Thru Cashier

Panera Bread
Huntsville, AL
12.2022 - 06.2023
  • Processed customer transactions accurately and efficiently in fast-paced drive-thru environment.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Monitored inventory levels at drive-thru station, ensuring adequate stock for peak hours.
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.

Education

High School Diploma -

Sparkman High School
Harvest, AL
05-2024

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Training assistance

Timeline

Shift Leader

Starbucks
08.2025 - Current

Barista

Tous Les Jours
08.2023 - 03.2025

Drive-Thru Cashier

Panera Bread
12.2022 - 06.2023

High School Diploma -

Sparkman High School