Lauren Gregor
Indianapolis
Summary
Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.
Overview
26
26
years of professional experience
Work History
Full Time Supervisor
UPS
Indianapolis
11.2017 - Current
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Monitored attendance and addressed performance issues promptly.
- Implemented process improvements to enhance time efficiency.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Trained staff on safety protocols and operational standards.
Full Time CHSP Supervisor
UPS
Indianapolis
04.2014 - 11.2017
- Conducted regular safety audits to uphold workplace standards and employee well-being.
- Supervised daily operations and ensured compliance with safety protocols.
- Trained new employees on job responsibilities and company procedures.
- Monitored employee adherence to current safety training requirements.
- Implemented process improvements to enhance operational effectiveness and safety.
Part-Time Supervisor
UPS
Indianapolis
11.1999 - 04.2014
- Supervised team operations to ensure timely package processing and delivery.
- Coordinated daily shift activities to maintain consistent service levels.
- Oversaw the training of new hires on proper use of the timekeeping system software.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Processed new employee paperwork and entered information into payroll system.
Education
Bachelor of Arts - General Studies, Sociology, Public Management
Indiana University, Purdue University Indianapolis
Indianapolis, IN08.2016
Certificate - Organizational Leadership
Indiana University, Purdue University Indianapolis
Indianapolis, IN12-2015
osha 10 certificate -
12.2015
Skills
- Assess and develop employees' strengths
- Change management
- Workday
- Self-motivated to learn new applications and programs
- Decision making
- Critical thinking
- Safety protocols
- Attendance monitoring
- Employee training
- Operational compliance
- Understanding of control tower
- Detailed oriented on impacts of KPI elements
- Communicates across functions on impacts of KPI elements
Timeline
Full Time Supervisor
UPS
11.2017 - Current
Full Time CHSP Supervisor
UPS
04.2014 - 11.2017
Part-Time Supervisor
UPS
11.1999 - 04.2014
Bachelor of Arts - General Studies, Sociology, Public Management
Indiana University, Purdue University Indianapolis
Certificate - Organizational Leadership
Indiana University, Purdue University Indianapolis