Lauren Griencewic
Omaha,Nebraska
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
10
10
years of professional experience
Work History
In-Home Daycare Provider
Molly Onderlinde
Omaha, NE
03.2021 - Current
- Maintained effective schedule balance between rest periods, active play and instruction.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Met with parents about daily activities, positive developments and issues.
- Offered top-notch care 6 children at once, ranging in age from 6 weeks to 5 years.
- Created and implemented diverse educational strategies to boost development.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Worked with children individually and in groups to teach social, communicative and problem-solving skills.
- Helped children develop motor skills in preparation for preschool and kindergarten.
Radon & Service Department Manager
Jerry's Waterproofing
Omaha, NE
01.2017 - 03.2021
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Coached new employees on administrative procedures, company policies and performance standards.
Retail Sales Associate
Beauty First - Nebraska
Omaha, NE
05.2015 - 01.2017
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
- Opened and closed store independently and prepared nightly bank drop for manager.
Beauty Advisor
Walgreens
Omaha, NE
01.2013 - 05.2015
- Processed payments, entering sales in register for prompt customer service.
- Maintained counter and display areas for cleanliness and organization.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Education
No Degree - Cardiac Sonography
Metropolitan Community College
Omaha, NEHigh School Diploma -
Millard South High School
Omaha, NE05.2015
Skills
- Team Leadership
- Excellent Communication
- Motivated
- Hardworking
- Flexible and Adaptable
- Teambuilding
- Active Listening
- Attention to Detail
- Organization and Time Management
- Analytical and Critical Thinking
- Dependable & Responsible
- Honest
Timeline
In-Home Daycare Provider
Molly Onderlinde
03.2021 - Current
Radon & Service Department Manager
Jerry's Waterproofing
01.2017 - 03.2021
Retail Sales Associate
Beauty First - Nebraska
05.2015 - 01.2017
Beauty Advisor
Walgreens
01.2013 - 05.2015
No Degree - Cardiac Sonography
Metropolitan Community College
High School Diploma -
Millard South High School