Lauren Gustin
Results-driven sales professional with a proven track record of exceeding targets and building long-term relationships in a highly competitive, regulated industry. Brings an elite follow-up discipline and unwavering persistence that consistently converts hesitation into action and keeps opportunities alive long after others have moved on. Recognized for exceptional objection handling — addressing concerns with clarity and confidence while maintaining a consultative, ego-free approach that keeps trust intact and guides every interaction toward a logical close. Experienced in pre-call planning, real-time strategy adaptation, and managing a high-volume pipeline with precision and accountability. Committed to rapidly developing in-depth product knowledge and leveraging strong business acumen to engage decision-makers at every level and deliver measurable, patient-centered results.
Work History
Life Insurance Broker
10 Months- Conducted thorough market research to provide competitive policy options.
- Assisted clients in identifying their insurance needs and objectives.
- Developed strong relationships with underwriters, ensuring favorable terms for clients and efficient processing of applications.
- Implemented time-saving organizational systems for managing client files and tracking policy renewals, increasing efficiency in daily operations.
- Improved sales closing ratio by refining presentation skills and addressing potential objections proactively during consultations.
- Assisted clients with complex estate planning needs by recommending suitable life insurance products as part of wealth preservation strategies.
- Analyzed market trends to identify opportunities for expanding product offerings or adjusting pricing strategies.
Medical Representative
7 Months- Collaborated with sales team to develop targeted marketing strategies that boosted overall revenue growth.
- Demonstrated comprehensive product expertise during sales calls, addressing client questions with confidence and authority.
- Continuously updated knowledge of industry trends and advancements, ensuring an ability to provide clients with the most up-to-date product information and solutions.
- Provided exceptional customer service throughout the entire sales process, fostering loyalty among clients and repeat business opportunities.
- Leveraged strong communication skills to present complex medical information in an easily digestible manner for diverse audiences.
- Increased patient engagement by developing personalized medical presentations and informative materials.
Education
Bachelor of Science - Exercise Science
- Athletic Scholarship — BYU Women's Basketball Scholarship Recipient
- Professional Development: Sports Medicine Intern
- Elected Captain of BYU Women's Basketball
Skills
Accomplishments
All-American
- AP All-America (2 Times)
Conference Awards
- All-Big 12 First Team (2023-2024)
- West Coast Conference Co-Defensive Player of the Year (2022–23)
- All-WCC First Team (2020-2023)
National Award Watch Lists
- Naismith Defensive Player of the Year Watch List
- Katrina McClain Award Preseason Watch List (2022–23)
- Katrina McClain Award Midseason Top 10 (2022–23 and 2023–24)
- Ann Meyers Drysdale Award and All-America Watch List (2023–24)
NCAA Records & Rankings
- Ranks fourth all-time in rebounds in NCAA women's basketball history
- All time rebounding record holder at BYU