Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Lauren Gustin

Idaho City,ID

Summary

Results-driven sales professional with a proven track record of exceeding targets and building long-term relationships in a highly competitive, regulated industry. Brings an elite follow-up discipline and unwavering persistence that consistently converts hesitation into action and keeps opportunities alive long after others have moved on. Recognized for exceptional objection handling — addressing concerns with clarity and confidence while maintaining a consultative, ego-free approach that keeps trust intact and guides every interaction toward a logical close. Experienced in pre-call planning, real-time strategy adaptation, and managing a high-volume pipeline with precision and accountability. Committed to rapidly developing in-depth product knowledge and leveraging strong business acumen to engage decision-makers at every level and deliver measurable, patient-centered results.

Overview

1
1
year of professional experience

Work History

Life Insurance Broker

Henderson Legacy
12.2025 - Current
  • Conducted thorough market research to provide competitive policy options.
  • Assisted clients in identifying their insurance needs and objectives.
  • Developed strong relationships with underwriters, ensuring favorable terms for clients and efficient processing of applications.
  • Implemented time-saving organizational systems for managing client files and tracking policy renewals, increasing efficiency in daily operations.
  • Improved sales closing ratio by refining presentation skills and addressing potential objections proactively during consultations.
  • Assisted clients with complex estate planning needs by recommending suitable life insurance products as part of wealth preservation strategies.
  • Analyzed market trends to identify opportunities for expanding product offerings or adjusting pricing strategies.

Medical Representative

Ro
05.2025 - 12.2025
  • Collaborated with sales team to develop targeted marketing strategies that boosted overall revenue growth.
  • Demonstrated comprehensive product expertise during sales calls, addressing client questions with confidence and authority.
  • Continuously updated knowledge of industry trends and advancements, ensuring an ability to provide clients with the most up-to-date product information and solutions.
  • Provided exceptional customer service throughout the entire sales process, fostering loyalty among clients and repeat business opportunities.
  • Leveraged strong communication skills to present complex medical information in an easily digestible manner for diverse audiences.
  • Increased patient engagement by developing personalized medical presentations and informative materials.

Education

Bachelor of Science - Exercise Science

Brigham Young University
Provo, UT
04-2022

Skills

  • Resilience and persistence
  • Goal-oriented mindset
  • Industry trend awareness
  • Follow-up strategies
  • Client relationship management
  • Client education
  • Policy management
  • Client retention

Accomplishments

All-American

  • AP All-America (2 Times)

Conference Awards

  • All-Big 12 First Team (2023-2024)
  • West Coast Conference Co-Defensive Player of the Year (2022–23)
  • All-WCC First Team (2020-2023)

National Award Watch Lists

  • Naismith Defensive Player of the Year Watch List
  • Katrina McClain Award Preseason Watch List (2022–23)
  • Katrina McClain Award Midseason Top 10 (2022–23 and 2023–24)
  • Ann Meyers Drysdale Award and All-America Watch List (2023–24)

NCAA Records & Rankings

  • Ranks fourth all-time in rebounds in NCAA women's basketball history
  • All time rebounding record holder at BYU

Timeline

Life Insurance Broker

Henderson Legacy
12.2025 - Current

Medical Representative

Ro
05.2025 - 12.2025

Bachelor of Science - Exercise Science

Brigham Young University