Lauren Harman
Pennsville
Summary
Detail-oriented healthcare professional with 5+ years of experience in healthcare records management. Adept at managing sensitive records, ensuring data accuracy, and maintaining HIPAA compliance. Proficient in organizing, updating, and securing medical documentation while supporting clinical staff. Strong understanding of medical terminology, coding, and billing procedures. Able to work independently and use in-house resources effectively to enhance the efficiency of health information workflows.
Overview
17
17
years of professional experience
Work History
Tax Examiner
Internal Revenue Service
09.2022 - 09.2025
- Perform thorough research using IRS databases to resolve complex tax issues for delinquent accounts.
- Communicate with taxpayers, legal representatives, and financial institutions to clarify account issues and enforce compliance.
- Analyze taxpayer accounts and investigate discrepancies including financial documents and prior case history to validate liability and evaluate collectability.
Medical Assistant/RPM Clinical Care Coordinator
DocuVitals/Relievus
03.2021 - 11.2021
- Utilize EHR systems to track care plans, update patient records, and monitor progress toward health goals.
- Frequent contact with 100+ patients to perform care gap analysis/care coordination for multiple disease conditions through motivational coaching, educational interventions, and community resources.
Medical Assistant/RPM Clinical Care Coordinator
Cosan Group- Chronic Care Management
09.2020 - 02.2021
- Conduct monthly outreach calls to assess patient status, provide education on disease management, reinforce care plans, and identify potential barriers to care.
- Utilize EHR platforms to document all patient interactions, care plans, and clinical updates in real time.
- Ensure full compliance with HIPAA regulations and guidelines for billing.
Medical Assistant
Inspira Medical Group- Primary Care
11.2016 - 07.2020
- Perform patient intake, including vitals, medical history, medication reconciliation, and chief complaints within the EHR system.
- Assist physicians during examinations/minor procedures along with administering injections, immunizations, EKGs, and point-of-care testing.
- Manage medical records, schedule appointments, process referrals and prior-authorizations, and handle prescription refills requests to coordinate care and resolve issues effectively.
Shift Manager
McDonalds Corporation
03.2009 - 04.2016
- Manage shift scheduling, training, labor costs, and inventory control to meet company productivity and profitability targets.
- Enforce corporate policies, safety procedures, and compliance with local health regulations.
Education
Medical Coding, AAPC, CPC-A -
US Career Institute
04.2026
Certified Medical Assistant, Diploma -
Harris School of Business
Wilmington, DE06-2016
Diploma -
Penns Grove High School
06-2012
Skills
- HIPAA Compliance
- Medical Terminology
- Remote Patient Monitoring
- Outstanding Communication
- Customer Service
- Electronic Health Records
- Extreme Attention to Detail
- Data Management
- Critical Thinking
- Proficient Organization
- Time Management
- Conflict Resolution
Timeline
Tax Examiner
Internal Revenue Service
09.2022 - 09.2025
Medical Assistant/RPM Clinical Care Coordinator
DocuVitals/Relievus
03.2021 - 11.2021
Medical Assistant/RPM Clinical Care Coordinator
Cosan Group- Chronic Care Management
09.2020 - 02.2021
Medical Assistant
Inspira Medical Group- Primary Care
11.2016 - 07.2020
Shift Manager
McDonalds Corporation
03.2009 - 04.2016
Medical Coding, AAPC, CPC-A -
US Career Institute
Certified Medical Assistant, Diploma -
Harris School of Business
Diploma -
Penns Grove High School