Lauren Heath
Saint Charles,MO
Summary
Driven professional with a strong background in customer service and food safety, honed at Chicken N Pickle. Excelled in enhancing guest relations and maintaining high satisfaction levels through effective communication and teamwork. Demonstrated proficiency in cash handling and problem-solving, contributing to a significant improvement in service delivery and operational efficiency. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dependable Sales Clerk with terrific work ethic and expertise in managing tasks in quick-paced settings. Drove customer loyalty by promptly offering assistance. Committed to engaging customers and maintaining positive, customer-focused store environment.
Overview
3
3
years of professional experience
Work History
Hospitality Worker
Chicken N Pickle
2023.11 - 2024.02
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
Sales Clerk
Jakes On Main
2022.10 - 2023.04
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Boosted sales by effectively promoting products and engaging with customers.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Processed payments and returns with accuracy and efficiency.
- Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
- Efficiently restocked shelves during shifts, keeping merchandise levels consistent for seamless shopping experiences across all departments within the store.
Sales Clerk
Anthonys Produce
2021.08 - 2023.03
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Handled returns or exchanges professionally, minimizing negative experiences for customers while adhering to company policies.
Education
Bachelor of Arts - Political Science And Criminal Justice
University of Missouri - Kansas City
Kansas City, MO05.2028
High School Diploma -
Fort Zumwalt South High School
St Peters MO05.2024
Skills
- Food safety knowledge
- Food Preparation
- Cleaning and sanitizing
- Supply Restocking
- Guest Relations
- Customer Service
- Teamwork and Collaboration
- Multitasking
Timeline
Hospitality Worker
Chicken N Pickle
2023.11 - 2024.02
Sales Clerk
Jakes On Main
2022.10 - 2023.04
Sales Clerk
Anthonys Produce
2021.08 - 2023.03
Bachelor of Arts - Political Science And Criminal Justice
University of Missouri - Kansas City
High School Diploma -
Fort Zumwalt South High School
Similar Profiles
Trenton KINSEYTrenton KINSEY
Hospitality at Chicken N PickleHospitality at Chicken N Pickle
Chas KneislerChas Kneisler
Server at Chicken N PickleServer at Chicken N Pickle
Eliel GonzalezEliel Gonzalez
Cashier at Chicken N PickleCashier at Chicken N Pickle