LAUREN HEISSER
Abita Springs,LA
Summary
Personable Health Coach with 10 years of experience helping clients and patients accomplish goals. Leverages in-depth knowledge of nutrition, movement and health conditions to guide clients in building better habits to foster new results and enhance quality of life.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Aquatics Director
West St. Tammany YMCA
11.2022 - Current
- Certified American Redcross Lifeguard Instructor, CPR instructor, BLS instructor
- Improved aquatic facility safety by implementing comprehensive risk management strategies and routine inspections.
- Developed and executed successful aquatics programs for diverse age groups, increasing community engagement and participation.
- Managed daily operations of the aquatics center, ensuring efficient scheduling, staffing, and maintenance for optimal facility performance.
- Collaborated with local schools and organizations to promote water safety awareness through educational workshops and presentations.
- Built a high-performing team of lifeguards and instructors by providing ongoing training, feedback, and professional development opportunities.
Cardiopulmonary Exercise Specialist
St. Tammany Health Systems
08.2017 - Current
- Maintained BLS certification
- Managed all incoming referrals while being the main point of contact for patients, doctors and hospital staff
- Closely reviewed medical charts to ensure insurance coverage
- Coached and demonstrated proper exercise techniques, achieving commendations for motivational approach to fitness
- Met health education and wellness objectives with implementation of new training programs
- Observed patient safety, risk management and infection control policies and procedures
- Worked with cardiac patients to develop exercise recovery plans, deliver education on exercise and nutrition, and monitored physical endurance and progress
- Monitored patient for ECG changes, cardiac arrhythmias, blood pressure and symptoms before, during and after exercise
- Recognized contraindications and abnormal patient responses to exercise and revised plan accordingly
- Inspected, maintained and adjusted cardiology equipment to maintain optimal functionality and diagnostic usefulness
- Managed inventory expiration dates
- Placed weekly supply orders depending on current inventory needs.
Multiple Positions
West St. Tammany YMCA
11.2009 - Current
- Personal Trainer
- Membership Representative
- Wellness Coach
- Youth Sports Coach
- Child Watch attendant
Lead Physical Therapy Technician
Renew Physical Therapy
08.2012 - 08.2017
- Monitored patient's safety and response to exercise intensity to discuss with therapist or assistant
- Executed interventions of modalities or exercise as directed by therapist or assistant
- Assisted with reception duties such as scheduling patients and completing follow up calls
- Determined therapies, requested materials and received equipment in accordance with patient care initiatives and insurance plans.
Education
Bachelor of Arts - Family And Consumer Sciences
Southeastern Louisiana University
Hammond, LA07.2017
Certification
- Lifeguard instructor
- First Aid/CPR instructor
- BLS instructor
Timeline
Aquatics Director
West St. Tammany YMCA
11.2022 - Current
Cardiopulmonary Exercise Specialist
St. Tammany Health Systems
08.2017 - Current
Lead Physical Therapy Technician
Renew Physical Therapy
08.2012 - 08.2017
Multiple Positions
West St. Tammany YMCA
11.2009 - Current
Bachelor of Arts - Family And Consumer Sciences
Southeastern Louisiana University
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